Last Visited »

Service Improvement Plan for Information Technology

Miami Dade County’s Information Technology Department is working on a strategic initiative to improve the overall delivery of technology services. The department has put together a Service Improvement Plan for Information Technology (SIP-IT) with five major focus areas; areas that address some of the challenges it faces today.

1. Mission
2. Communications
3. Governance
4. Communities of Interest
5. Business Process Re-engineering and Standardization

ITD provides technology services that enable and support county operations, external governmental agencies, and the residents of Miami-Dade County.  The department’s objective is to change its precepts of being a service provider to a business partner. In order to accomplish this change, it requires reinforcement in business relationships and improvement of customer service deliverables with other county departments. The SIP – IT plan, is the first step in making this happen.

Back to Top Page Last Edited: Thu Oct 18, 2012 3:43:29 PM
technology
 
 
Corner
  • Facebook Twitter YouTube RSS
  • Print Print Email this page Email Page   | Bookmark and Share
  • Minimize Tools
Corner

You are now leaving the official website of Miami-Dade County government. Please be aware that when you exit this site, you are no longer protected by our privacy or security policies. Miami-Dade County is not responsible for the content provided on linked sites. The provision of links to these external sites does not constitute an endorsement.

Please click 'OK' to be sent to the new site, or Click 'Cancel' to go back.