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Feedback Zone
Do you want to let us at Miami-Dade Transit know how you think we're doing? Then click on one of the forms below and tell us. Whether it's a complaint, commendation, or suggestion, we want to hear about it. You'll reach employees that can take the changes you suggest into consideration when making service adjustments.Transit's administrative staff also wants to hear from you. They ride bus routes and trains to listen to your concerns.
Complaints & Concerns
We welcome your feedback. Use the form below if you have a complaint about transit service or a transit employee. Provide as many details about the incident as possible. This will help us take the appropriate action.
Comments & Suggestions
We welcome your feedback. Use the form below to express general comments on Transit, suggestions for improving Transit service, or to commend a Transit employee. Provide as much information as possible. To receive a reply by e-mail or U.S. mail, complete the contact information at the bottom of the form.
Need to Report a Safety Concern?
Miami-Dade Transit's mission is to get passengers where they need to go safely and efficiently. Should you see anything on our bus, rail or mover system which you perceive to be a safety concern, we ask that you take a minute to fill out our online, anonymous form. The key to transit safety is in each of our hands.
Paratransit (STS) Comments & Complaints
We welcome your feedback. Use the form below to express general comments or complaints on paratransit (STS) service, suggestions for improving transit service, or to commend a transit employee. Provide as much information as possible.
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