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Important Global Message

The Miami-Dade County Emergency Operations Center has been activated and is closely monitoring Erika. For any updates about County facilities and services, please visit:

Concerns & Complaints

We welcome your feedback. Use the form below if you have a complaint about transit service or a transit employee. Provide as many details about the incident as possible. This will help us take the appropriate action. To receive an update on our investigation, complete the contact information at the bottom of the form. For general remarks on transit use the Comments & Suggestions form.

Paratransit (STS) Comments/Complaints Form.

Service Type:

Metrobus Metrorail Metromover Other

Date of Incident:  ,

Time: :  

Boarding Location:         
(Street & closest intersection OR station name)

Direction of Travel:

North South East West

Destination or MDT Stop: 
(Street & closest intersection OR station name)

Bus Route:    (Metrobus related)

Vehicle #:      (if available)

Details are very important in the processing of this form.  Indicate the subject of your feedback (i.e. bus late, bus bench request, commendation).  Provide as much information as possible, including personnel descriptions.



Please complete the information below to receive a Community Report number, or so we may contact you for additional information, if necessary.

Contact Information:

First Name
Last Name
Zip Code
Daytime Telephone ex (3055551212)
Evening Telephone ex (3055551212)
Email Address

Please enter the code in the image
The CAPTCHA image
Phonetic spelling (mp3)



TOP Back to Top Page Last Edited: Mon Jul 27, 2015 4:51:37 PM

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