Complaints/Concerns
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We welcome your feedback. Use the form below if you have a complaint about transit service or a transit employee. Provide as many details about the incident as possible. This will help us take the appropriate action. To receive an update on our investigation, complete the contact information at the bottom of the form. For general remarks on transit use the Comments/Suggestions form.

Service Type:
Metrobus
Metrorail
Metromover
Other

Date of Incident:
,
Time:
:

Boarding Location:

(Street & closest intersection OR station name)

Direction of Travel:
North
South
East
West

Destination/MDT Stop:

(Street & closest intersection, Stop # or station name)

Bus Route:

(Metrobus related)

Vehicle

(if available)

Details:
Details are very important in the processing of this form. Indicate the subject of your feedback (i.e. bus late, bus bench request, commendation). Provide as much information as possible, including personnel descriptions:



Please complete the information below to receive a Community Report number, or so we may contact you for additional information, if necessary.

Contact Information:

First Name

Last Name

Address

Apt.

City

State

Zip Code

Daytime Telephone

Evening Telephone

E-mail Address




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