Sign up for Rider Alerts
The Miami-Dade Transit Rider Alerts system will allow you, our customer, to sign up for alerts about service issues that could affect your transit commute. As a registered user, you have the ability to receive electronic alerts whenever Metrorail or Metromover service interruptions occur, when the Train Tracker system is unavailable, when Metrorail and Metromover elevators and escalators are out of service, as well as updates regarding Special Transportation Service (STS). In addition, you also can receive alerts to learn when there are Metrobus detours, route changes/updates, and service interruptions that affect an individual route, as well as several routes.
You can receive these free* alerts on your cell phone, text pager, Blackberry device and/or e-mail address.
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Sign up now to receive the alerts.
If you are already subscribed and you wish to unsubscribe, please use the sign up link above and select the option to unsubscribe.
* NOTE: Alert services are dependent upon external providers, such as your wireless carrier, or e-mail delivery service. Miami-Dade County cannot guarantee notifications will be received by the intended recipient. Service costs from your carrier are your responsibility. For more information consult our disclaimer.
- Customer Services
(English/Spanish/Creole)
305-891-3131
- TTY Users
305-499-8971
(deaf or hard of hearing)
- Hours of Operation
Customer Services
Monday - Friday
7 a.m. to 8 p.m.
Saturdays
8 a.m. to 5 p.m.
Sunday
Closed
- Trip Planning
305-891-3131
Monday - Friday
7 a.m. to 8 p.m.
Saturdays
8 a.m. to 5 p.m.
Sunday
Closed
- Special Transportation Service (STS)
786-469-5000
- Transit Watch
305-375-2700 (Safety Hotline)
- Feedback Zone





