Skip Navigation

Bus Tracker

Train Tracker

Mover Tracker

Get Transit Directions

Para información en Español llame
al 305-891-3131

Find Bus Route Information




Special Transportation Service (STS)

Fares and Transfers

Discount Programs

Reduced Fares

Improvement Projects

Rider Guide


Reports and Plans

About Transit

Informacion en Español

Last Visited »

Important Global Message

The Miami-Dade County Emergency Operations Center has been activated and is closely monitoring Erika. For any updates about County facilities and services, please visit:

STS Confirmation and Cancellation

To confirm or cancel your trips by telephone call 305-871-1111 (TTY Users 305-265-9435) for STS and 786-469-5000 (TTY Users 1-866-779-0562) for Medicaid.

Online Trip Confirmation and Cancellation

The Paratransit Trip Confirmation and Cancellation service allows STS riders to confirm and cancel trips online. This option is an alternative to calling the Customer Services line. Paratransit riders are not required to use this new online service to confirm and cancel trips. However, this added benefit provides quick access to booked trips without making a telephone call.

STS Confirmation and Cancellation Form icon Online Confirmation / Cancellation

Online Confirmation / Cancellation (Screen Reader Friendly)

To access the Paratransit Trip Confirmation and Cancellation service, you will need Internet Explorer 5.0 (or higher) or Netscape. AOL users may experience inconsistencies due to AOL business processes.

Back to Top Page Last Edited: Wed Jun 10, 2015 10:53:49 AM

You are now leaving the official website of Miami-Dade County government. Please be aware that when you exit this site, you are no longer protected by our privacy or security policies. Miami-Dade County is not responsible for the content provided on linked sites. The provision of links to these external sites does not constitute an endorsement.

Please click 'OK' to be sent to the new site, or Click 'Cancel' to go back.