Important Global Message
The Miami-Dade County Portal will be undergoing maintenance starting at 11 p.m. Saturday, May 3 and for all of Sunday, May 4. Intermittent outages may be experienced. We apologize for any inconvenience.
Thank you for your patience as we improve our online services.
STS Confirmation and Cancellation
To confirm or cancel your trips by telephone call 305-871-1111 (TTY Users 305-265-9435) for STS and 786-469-5000 (TTY Users 1-866-779-0562) for Medicaid.
Online Trip Confirmation and Cancellation
The Paratransit Trip Confirmation and Cancellation service allows STS riders to confirm and cancel trips online. This option is an alternative to calling the Customer Services line. Paratransit riders are not required to use this new online service to confirm and cancel trips. However, this added benefit provides quick access to booked trips without making a telephone call.
Online Confirmation / Cancellation
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Page Last Edited: Fri Jul 19, 2013 12:13:54 PM
To access the Paratransit Trip Confirmation and Cancellation service, you will need Internet Explorer 5.0 (or higher) or Netscape. AOL users may experience inconsistencies due to AOL business processes.
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