Individuals with a disability that prevents them from riding public transit can apply to be certified for the STS program. Please contact the Paratransit Operations office at 786-469-5000 for an application to be mailed to you directly.
Note: All questions on the application must be answered. You must also have a medical representative complete and sign the form before sending it to us. Incomplete and/or unsigned forms will not be accepted and may cause a delay in determining eligibility.
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Application Process
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On your application, please complete the following:
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Parts of Application
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Description
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Additional Instructions
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Part I
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Applicant Section
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Part II
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Applicant Release
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Part III
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Medical Verification
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Must be completed and signed by a licensed physician.
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Mail the Application!
Once your medical representative has completed and signed this form, mail it to our main office:
Paratransit Operations
Overtown Transit Village (OTV)
701 NW 1st Court
Suite 1100
Miami, Florida 33136
Office Hours:
Monday-Friday
8 a.m.- 5 p.m. excluding holidays.
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STS Certification Locations:
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Once your application has been received by our office, you will be called to make an appointment for an in-person eligibility assessment at one of the following STS Certification locations nearest you.
Paratransit Operations
Overtown Transit Village (OTV)
701 NW 1st Court
Suite 1100
Miami, Florida 33136
(786) 469-5000
TTY Users (deaf/hard-of-hearing) 305-263-5459
Southland Mall Team Metro Office
Transit Service Center
20505 South Dixie Highway
Suite 1623
Miami, FL 33189
(305) 234-1721
Skylake Mall Team Metro Office
Northeast Transit Service Center
1658 NE Miami Gardens Drive
North Miami Beach, FL 33179
(305) 944-3040
Little Haiti Team Metro Office
Transit Service Center
150 NW 79 ST
Suite 300
Miami, FL 33150
(305) 795-1536
Team Metro University Office
Transit Service Center
1409 SW 107th Ave
Miami, FL 33174
(305) 207-1915
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When sending your completed application by mail, make sure to include a letterhead or prescription form with the names and addresses of the medical representative and the applicant. In some instances, eligibility cannot be determined without further information. We recommend you contact your medical representative for additional medical documentation which substantiates your medical condition and provides insight into your abilities or limitations in using regular public transportation.
If you have no other means of transportation, STS will provide you with transportation to the in-person assessment at no cost to you. However, any companion attending the assessment meeting with you must pay the regular $2.50 STS fare one way.
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