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| Water & Sewer Emergency |
List of Emergency Problems |
 M-F, 7am-4pm, except holidays |
24 Hour Call Center / 7 days week |
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(305) 274-9272 |
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| Billing - Customer Service |
Emails are not immediate! |
| Email Us |
Allow 2 working days for response. |
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| New Service Connection (New Construction) |
| Disconnect/Transfer Existing Service |
Click here to do this online |
| Change Billing Address |
Click here to do this online |
| Deposit Returns |
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| Final Notice |
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| Payment Arrangements/Extensions |
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| Billing Problems, Complaints, Inquiries |
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| Request Credit Adjustment |
Click here to do this online |
| High Bills - Avoid high bills by following these conservation tips: |
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Inside the House
Outside the House |
Other Problems Not Mentioned
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| Phone Us |
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| Automated Customer Service Lines |
(305) 665-7477 & (305) 665-7488 |
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| Billing Problems, Complaints, Inquiries |
M-F, 8am-7pm except holidays |
| Disconnected Service due to Nonpayment |
(305) 665-7477 |
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| New Service Connection |
M-F, 8am-5pm except holidays |
| Disconnect Existing Service |
(305) 665-7488
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| Construction Projects under the direction of Water & Sewer |
| Complaints, Inquiries |
M-F, 8am-5pm except holidays |
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(786) 552-8970 |
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| Water Quality - Laboratories |
M-F, 8am-5pm except holidays |
| Locations North of SW 8th Street |
(305) 520-4738 |
| Locations South of SW 8th Street |
(305) 275-3170 |
| After Hours, Contact Emergency |
24 Hr Call Center, 305-274-9272 |
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| Liens |
M-F, 8am-5pm except holidays |
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(786) 552- 8624 |
