This workshop focuses on effective communication with co-workers and the public. Understanding the need to provide excellent customer service and how it permeates throughout the County and spreads out to County residents. Group exercises and video supplement the course material.
Leadership Competencies: Customer Service, Communication
This workshop is designed to renew grammar skills. Clinic content is based on frequently asked questions posed by County employees. The presentation includes review of grammar mechanics with a practical and fun approach. Exercises complement the presentation and reinforce the participant’s understanding of that content.
Leadership Competency: Communication
Improve your memory, retention, and understanding. In this a two-and-a-half hour clinic, we'll explore the three most common uses of this visual thought organization technique. Seminar participants will learn how to better organize thoughts in writing, problem solving, and note taking. Come learn the benefits of Mind Mapping by trying out this pictorial technique of diagramming and clustering concepts to make learning and retaining information easier and faster. If you think visually and feel overloaded by information, this might be the right seminar for you.
Leadership Competency: Problem Solving and Technical Credibility
This class is invitation only. If you are interested in this class, go to eNet and sign up through Bluebook. Once you have registered, you will receive an email with more information.
The Speaking About Results That Matter class will focus on customizing the facts contained in the Speakers Bureau Toolkit into an effective oral presentation. Students will have an opportunity to gain skill, confidence and fluency in presentational public speaking, while developing an understanding of public speaking strategies and how these can be applied to variety of speaking assignments.
Leadership Competency: Communication
This workshop highlights major sources of stress, how to identify the symptoms, and how to create an action plan to cope with it. A personal checklist is used to self-evaluate your current level of stress and the development of goals to reduce and eventually, eliminate negative stress. Learning how to anticipate stress, manage it, and avoid burnout is also covered. A video supplements the course material.
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