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Miami-Dade County's Internal Services Department's Fleet Management Division ranks #1 for Best Fleets in North America

MIAMI ( April 18, 2019 )

Miami-Dade County’s Internal Services Department’s (ISD) Fleet Management Division has been ranked first in the nation by the 100 Best Fleets in North America program and Governing Magazine. The 100 Best Fleets program recognizes and rewards peak performing fleet operations throughout the country. The program identifies and encourages ever-increasing levels of performance improvement within the fleet industry.

“I am extremely proud of my management team and all of the hardworking individuals who ensure that more than 11,000 vehicles, 29 fueling sites and 19 maintenance shops across Miami-Dade County are working efficiently,” Tara C. Smith, ISD Director shared. “ISD provides an important service to our County departments, municipal partners and other local governmental entities.”

Applications are judged on 12 different Criteria of Excellence including Accountability, Use of Technology and Information, Collaboration, Creativity, Celebration, Evidence of a High Trust Culture, Performance Recognition, Doing It Right the First Time, Quick Efficient Turnaround, Competitive Pricing, Staff Development, and Resources Stewardship.

This is the second time Miami-Dade County has participated in this competition. In 2018, Miami-Dade County ranked eighth in the nation. Now in 2019, it has earned the rank of first place in the nation among 38,000 public fleets. The winners were announced on April 17, 2019, at the NAFA Fleet Management Association Institute & Expo in Louisville, Kentucky. Given the various challenges that exist in a fleet of over 11,000 vehicles, ISD Fleet Management successfully meets the needs of its customers and needs of the public in an efficient and effective manner. This achievement is a reflection on the vision of the ISD’s “Success through Collaboration.”

The Internal Services Department (ISD) provides a wide range of internal support services for the ongoing operation of County government. The Department focuses on promoting operational best practices and efficient government operations. ISD supports governmental operations by providing procurement services, facility management, design and construction management, fleet management, risk management, surplus property disposition services, capital inventory management, and small business program management and services. Additionally, ISD is engaged in real estate development and management, Americans with Disabilities Act compliance, elevator regulation and parking services.

The Department's customers and stakeholders include County departments and employees, vendors and contractors, municipalities, not-for-profit organizations, Commission on Disability Issues (CODI) and Miami-Dade County residents and visitors. For more, visit

100 Best Fleets is sponsored by Tom C. Johnson, consultant and author. The purpose of the program is to identify outstanding operations for others to emulate, to promote pride in the industry and to provide recognition within the larger organization and community that the winning fleets serve. For more, visit