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Miami-Dade County earns national achievement award for redesigned

MIAMI ( May 09, 2019 )

Miami-Dade County is the winner of a National Association of Counties (NACo) Achievement Award for its brand new web portal — NACo awards honor innovative, effective county government programs that strengthen services for residents.

NACo recognized the County’s entry, "The Making of the New," in the category of Civic Education and Public Information. This award comes on the heels of the redesigned, which launched in January.

“This honor acknowledges the hard work and unprecedented levels of public involvement that went into creating a better online experience for the community. Each time we undertake a project like this, we’ve made it our goal to engage with and listen to the needs of our residents, businesses and visitors,” said Miami-Dade County Mayor Carlos A. Gimenez.

“Service channels like, the 311Direct online app and the 311 Contact Center will always be a work in progress because the data that they provide tell us a story, one that changes based on new trends in technology, behaviors and public conversations,” said Inson Kim, Director of the Communications Department.

NACo President Greg Cox said, “Counties implement innovative programs that enhance residents’ quality of life every day. This year’s Achievement Award-winning programs demonstrate how counties build healthy, safe and vibrant communities across America.”

Nationally, awards are given in 18 different categories that reflect the vast, comprehensive services counties provide. The categories include children and youth, criminal justice, county administration, information technology, health, civic engagement and many more.

NACo will recognize award-winning counties at its 2019 Annual Conference and Exposition July 12-15 in Clark County, Nevada.  

Started in 1970, NACo’s annual Achievement Awards program is designed to recognize county government innovations. Each nominee is judged on its own merits and not against other applications received.