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Credit and Collection

The Credit and Collection Section is part of Miami-Dade County’s Tax Collector Division. We collect delinquent debts on behalf of multiple Miami-Dade County departments.

Credit and Collection Section collects delinquent debts for various departments, including:

  • Animal Services
  • Aviation
  • Corrections and Rehabilitation
  • Department of Environmental Resource Management
  • Fire Rescue
  • Human Resources
  • Internal Services
  • Jackson Memorial Hospital
  • Miami-Dade Transit
  • Parks and Recreation
  • Police
  • Public Housing and Community Development
  • Regulatory and Economic Resources
  • Seaport
  • Solid Waste Management
  • Transportation and Public Works
  • Water and Sewer

Credit and Collection understands the importance of communicating with our customers in the early delinquency stage.

Our primary job responsibility includes extensive telephone collections to recover delinquent debts on behalf of the County. We understand that most people want to do the right thing and pay their debts on time. Our job is to facilitate the process of collections for the benefit of Miami-Dade County and its constituents. In order to achieve this objective, we have a staff of professional and courteous account representative waiting to serve you Monday to Friday, from 8:00 AM to 7:00 PM, excluding holidays, at 786-469-5200.

Pay by Mail

Acceptable forms of payment are cashier’s check, money order or check. Do not send cash.

Write your account number on your check, making it payable to: Credit and Collection. Send your payment to us at our mailing address:

CREDIT AND COLLECTION SECTION
2525 NW 62ND ST STE 4301
MIAMI, FL 33147

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Pay by Phone

Phone payments can be done by debit or credit card.

Contact the Credit and Collection Section at 786-469-5200, Monday to Friday, 8:00 AM to 7:00 PM, excluding holidays.

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Pay in Person

For your convenience, our office is open from 8:00 AM to 5:00 PM, Monday to Friday, excluding holidays, at the following location:

DR. MARTIN LUTHER KING JR. PLAZA
2525 NW 62ND ST, STE 4301
MIAMI, FL 33147

Cash payments accepted only when made in person at our office, located on the 4th floor.

We also accept cashier's checks, money orders, check and Visa, MasterCard, American Express and Discover and debit cards.

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Pay Online

Credit and Collection is now accepting online payments. Please click here to access our payment website.

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Payoff Letter Requests for Code Enforcement Violations

Turnaround Time: Seven (7) business days from date of receipt by the Credit and Collection Support Staff Unit, processed on a first-come, first-served basis. Completed payoff letters are sent via e-mail as a PDF document. We will return your payoff letter request to you without processing it if you do not send us the six (6) items listed below:

  1. $75 payoff research fee
    • Per folio
    • Per property address
    • Fee is non-refundable
    • A separate check is required per item
    • Accepted forms of payment:
      • Money order drawn on American Express, Western Union or the U.S. Postal Service
      • Cashier’s check, Attorney’s Trust or IOTA Account Check
      • Regular check
      • Cash, credit cards and on-line payments are NOT ACCEPTED
    • Make checks payable to the Credit and Collection Section and send to us at:

      FINANCE CREDIT AND COLLECTION SECTION
      2525 NW 62ND ST STE 4301
      MIAMI, FL 33147
  2. Your name and company name (if applicable)
  3. Your phone number
  4. Your e-mail address
  5. Your mailing address
  6. Property information:
    • The property street address must be an exact match to the folio number as listed in the Property Appraiser's website
    • Write "Vacant" if no street address is listed at the Property Appraiser's website
    • If Folio is associated with other folios (cancelled formerly assessed under [FAU]; or new now assessed under [NAU]), research will be done only on the folio listed on the payoff request
    • Multiple folios/property addresses require additional requests at $75 per item

Download our Payoff Request Instruction Sheet 

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Special Release of Lien

This is used to remove a lien from one of two or more properties, when during the sale or purchase of a property, a title search reveals lien(s) placed on properties owned by the same individual attached to properties that have no violations, making it virtually impossible for the purchaser to obtain a mortgage through a financial institution. It is used only when the property being released is free of violations. The Special Release of Lien clears the violation-free or "clean" property from the impact of any lien(s). The Credit and Collection Section only releases liens assigned to us for collection purposes. We will prepare and record the document in public records.

Application, fee, processing time and forms of payment instructions for the Special Release of Lien follow:

  • The name being removed from the clear property must be or must have been an owner of the property to be cleared
  • List the name(s) to be removed from the clear property
  • Provide a copy of the lien(s) to be released. Write the case, citation and/or account number(s) to be cleared on the application
  • $1,000 or more (see bullet below) must be paid at time of submitting release application to prepare and record the Special Release of Lien
    • Fee increases by an additional $250 for each additional folio greater than two
    • 3 folios = $1,250; 4 folios = $1,500
  • Partial refunds of $500 are available when research reveals violations against the property that has been requested to be released from liens, thus rendering the property ineligible for the release. Refunds take six (6) weeks
  • Make check or money order payable to Credit and Collection Section. Write the case, citation and/or account number(s) to be cleared on your check or money order and on the application. Send to:

    FINANCE CREDIT & COLLECTION SECTION
    2525 NW 62ND STREET, STE 4301
    MIAMI, FLORIDA 33147

  • Processing time is fifteen (15) business days when paid by cashier’s check, attorney’s trust account/IOTA check or a money order drawn on the United States Postal Service, Western Union or American Express. Cash and online payments are not accepted
  • Processing time for other forms of payment begins 30 days after payment has been made

Download Application for Special Release of Lien 

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Condominium Partial Releases

This is similar to the concept of the Special Release, but a Condominium Partial Release applies to condominium units or townhouses where a lien placed on the Homeowners’ Association (HOA) for common grounds/elements violations impacts the title of the units within the development.

This service is only available in cases where the specific unit is free of violations/liens, and where the building within which the unit is located has no open (meaning not-in-compliance) unsafe structure violations.

In order to apply for the Condo Partial Release, the applicant must present two items, in addition to paying a $1,000 processing fee:

  1. A letter from the HOA stating that the HOA is not able to provide any documentation to release the liens
  2. A copy of the recorded HOA resolution document stating the unit's percentage of responsibility

 

The process to obtain a Condominium Partial Release has four (4) steps:

  1. The applicant applies for a Condominium Partial Release Payoff and submits the required paperwork and $1,000 fee, broken down as follows:
    • $500 for the actual Partial Release Document, plus
    • $500 to research two (2) folios minimum @ $250 per folio
    • Fee may increase by $250 per additional folio
    • 3 folios = $1,250; 4 folios = $1,500
  2. Credit and Collection Support Staff research the HOA folio and the unit’s folio, and return a prorated payoff for the unit’s share of the liens placed on the common grounds of the HOA
  3. The applicant pays the unit’s prorated payoff fee, including a copy of the prorated payoff letter
  4. Credit and Collection Support Staff prepare and record a partial lien release for the requested unit 30 days after payment

 

Our Refund Policy follows:

  • Should research reveal violations on the property, or open, non-compliant, unsafe structure violations in the unit’s building, the property is ineligible for the release
  • Research fees are non-refundable
  • The $500 Partial Release Document fee can be returned
  • Refunds take six (6) weeks

Send all correspondence to:

FINANCE CREDIT AND COLLECTION SECTION
2525 NW 62ND ST STE 4301
MIAMI, FL 33147

Download the Condominium Partial Release Payoff Request 

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Special Limited Release of Lien on Foreclosed Properties

Download the Application for a Special Limited Release on Foreclosed Properties  here.

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Deceased

If you have received a collection letter from Miami-Dade County's Credit and Collection Section for a family member who has passed away, please submit the following three (3) items for us for further processing:

  1. The death certificate
  2. Your contact information
  3. A copy of the collection letter received from us

 

If you have additional questions, you may contact us at 786-469-5200.

Send the three (3) items to us by mail, e-mail or fax:

Our mailing address: 

CREDIT AND COLLECTION SECTION
2525 NW 62ND ST STE 4301
MIAMI, FL 33147

Our e-mail address:

[email protected]

Our fax number:

305-329-1535

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Bankruptcy

If you have received a collection letter from Miami-Dade County’s Credit and Collection Section regarding a debt that you have included in a Chapter 7, 11 or 13 Bankruptcy filing, please submit the following with your contact information:

For Chapter 7 discharged cases:

  1. Notice of Chapter 7 Bankruptcy Case, Meeting of Creditors, & Deadlines
  2. Schedule E/F (Listing of Creditors)
  3. Discharge of Debtor(s)
  4. Copy of collection letter you received from us

 

For Chapters 11 or 13 discharged cases:

  1. Filing Notice of Chapter 11 or 13 Bankruptcy Case, Meeting of Creditors, & Deadlines
  2. Schedule E/F (Listing of Creditors)
  3. List of creditor payments and dates made by trustee
  4. Discharge of Debtor
  5. Copy of collection letter you received from us

 

For bankruptcy cases that have not been discharged:

  1. Filing Notice of Commencement (NOC) Chapter 7, 11 or 13 Bankruptcy Case, Meeting of Creditors, & Deadlines
  2. Schedule E/F (Listing of Creditors)
  3. List of creditor payments and dates made by trustee (Chapter 11 or 13)
  4. Copy of collection letter you received from us

 

If you have additional questions, you may contact us at 786-469-5200, Monday to Friday from 8:00 AM to 7:00 PM, excluding holidays.

Send or bring the requested documentation to us by mail, e-mail or fax:

Our mailing address: 

CREDIT AND COLLECTION SECTION
2525 NW 62ND ST STE 4301
MIAMI, FL 33147

Our e-mail address:

[email protected]

Our fax number:

305-329-1535

Our office address and hours to see us in person:

DR. MARTIN LUTHER KING JR. PLAZA
2525 NW 62ND STREET, STE 4301
MIAMI, FL 33147

 Monday to Friday, 8:00 AM to 5:00 PM, excluding holidays.

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Contact Us

By Phone:

  • Phone Number: 786-469-5200
  • Monday to Friday, 8:00 AM to 7:00 PM, excluding Holidays
  • Please have the collection letter that we sent you on hand when you call us to reference your account number

In person to see a collector or paralegal:

DR. MARTIN LUTHER KING JR. PLAZA
2525 NW 62ND ST STE 4301
MIAMI, FL 33147

  • Monday to Friday, 8:00 AM to 5:00 PM, excluding Holidays

By E-mail:

  • [email protected]
  • Please provide your contact information with the best time to call you
  • Please include a copy of the collection letter we sent you

By Fax:

  • 305-329-1535
  • Please provide your contact information with the best time to call you
  • Please attach a copy of the collection letter we sent you
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If you cannot view PDF PDF files, you can download Acrobat Reader  for free from Adobe Systems, Inc. In order to use PDF files, you must have Acrobat installed on your computer.

Page Last Edited: Wed Mar 20, 2019 1:42:00 PM
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Online Services

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