As we continue our recovery and cleanup efforts, please visit the Emergency website for the latest information on openings and closings in Miami-Dade County.
Customer Service Pebble Award
"Pebble Causing the Ripple Effect"
The Customer Service Pebble Award recognizes and rewards ALL Miami-Dade Water & Sewer Department (WASD) staff who demonstrate exceptional customer service behavior. These employees go above and beyond by taking the time to ask for customer feedback, find opportunities for improvement and implement actions to improve the way WASD provides services to both its internal and external customers.
How to nominate
Any WASD employee or customer may nominate an employee for recognition. The nomination will be shared with the exceptional employee, who will be recognized for their exemplary performance. The employee you identify through this nomination form may also be eligible for a Pebble Award.
If you received exceptional customer service from a member of the WASD staff, please take a moment to complete the nomination form.
or nominate in person at:
MIAMI-DADE WATER & SEWER DEPARTMENT
PERFORMANCE IMPROVEMENT – LEJEUNE BUILDING 1ST FLOOR
3575 SOUTH LEJEUNE ROAD
MIAMI, FLORIDA 33146
You are now leaving the official website of Miami-Dade County government. Please be aware that when you exit this site, you are no longer protected by our privacy or security policies. Miami-Dade County is not responsible for the content provided on linked sites. The provision of links to these external sites does not constitute an endorsement.
Please click 'OK' to be sent to the new site, or Click 'Cancel' to go back.