Legislative Matter

Miami-Dade Legislative Item
File Number: 260959

File Number: 260959

File Type: Special Presentation

Status: In Committee

Version: 0

Reference:

Control: Aviation and Seaport Committee

File Name: (MIA) - JD POWER 2025 AIRPORT STUDY AND ACCOMPLISHMENTS

Introduced: 5/21/2026

Requester: Mayor

Cost:

Final Action:

Agenda Date:

Agenda Item Number:

Notes:

Title:

MIAMI INTERNATIONAL AIRPORT (MIA) - JD POWER 2025 AIRPORT STUDY AND ACCOMPLISHMENTS

Indexes:

NONE

Sponsors:

Danielle Cohen Higgins, Prime Sponsor

Sunset Provision: No

Effective Date:

Expiration Date:

Registered Lobbyist:

None Listed

Legislative History
Acting Body	Date	Agenda Item	Action	Sent To	Due Date	Returned	Pass/Fail

Aviation and Seaport Committee	6/8/2026	1E1	Presented
REPORT:	Mr. Michael Taylor, Senior Managing Director of Travel, Hospitality, Retail , and Customer Service Advisory, JD Power, appeared before the Committee to present a PowerPoint presentation regarding MIA’s North America Airport Satisfaction Study, which outlined the following: - MIA 2026 Wave 3 Year-To-Date Key Takeaways; - Overall Satisfaction Rank; - Dimension Performance; and - Terminal Spending. Mr. Taylor concluded his presentation by commending the administration on MIA's strong performance and observed that the airport, a previous JD Power award winner, was positioned to earn that recognition again. In response to a question regarding methodology, he explained that the results were drawn from an annual online survey of approximately 30,000 respondents who had taken a flight within the prior 30 days and were asked to identify the airports they had used.

Legislative Text

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