Government that Cares and Responds
County residents want and deserve a government they can trust, and a government that leads and delivers services with compassion and understanding. We recognize that there are many years of skepticism and that relationships cannot be rebuilt in short timelines. At the same time, we know that supporting a caring relationship between government and the next generation must start now. A cornerstone of this Administration is building trust by being responsive to the people we serve – every single resident of this community.
According to our survey data, 54% of respondents said they were satisfied or very satisfied with their experience with County government. However, Thrive305 brought diverse resident voices to the table and the survey revealed that residents have different experiences accessing County services. The survey data also showed that Black residents (both American and non-Hispanic Caribbean) feel the least welcomed and respected by fellow residents of Miami-Dade County.