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Consumer Complaints

To file a formal consumer complaint, please complete the below affidavit and remember to save a copy of your completed affidavit for your records. You may print, sign, date and submit the affidavit by email (as a pdf attachment to, fax (786-469-2303) or mail to the address at the top of the complaint affidavit.

You may also e-sign the complaint affidavit by placing a “/s/” at the beginning of each signature block and typing your full name   (/s/ Jane Doe) and date. Be sure to save the executed complaint affidavit, and submit by email as indicated above. Please note: an electronic signature has the same force and effect as a written signature, pursuant to Section 668.004, Florida Statutes.

Include any supporting documentation for your complaint along with your affidavit.

By submitting a complaint affidavit, you are declaring under penalties of perjury, that you have read the complaint affidavit, that the facts stated in it are true, and that any supporting documentation submitted will be copies of genuine documents.

  • It is the complainant’s responsibility to submit copies of any documentation (invoice, receipt, contract, warranty, etc.) that support the complaint allegations.
  • A copy of each complaint and any supporting documentation submitted will be sent to the business operator for their response.
  • Consumer complaints and supporting documentation are public records, and these items are subject to disclosure pursuant to Florida’s public records laws.

Please note: Whoever knowingly makes a false statement in writing with the intent to mislead a public servant in the performance of his or her official duty shall be guilty of a misdemeanor of the second degree, punishable as provided in Florida Statutes.

If you cannot view PDF PDF files, you can download Acrobat Reader  for free from Adobe Systems, Inc. In order to use PDF files, you must have Acrobat installed on your computer.

Back to Top Page Last Edited: Wed Jul 20, 2016 9:42:01 AM

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