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Hurricane Irma

As we continue our recovery and cleanup efforts, please visit the Emergency website for the latest information on openings and closings in Miami-Dade County.

Emergency Evacuation Assistance Program FAQs

What are the benefits of registering?

All of the facilities and services utilized are planned to assist those residents that have registered. If county residents call at the last minute, all attempts will be made to assist them, but those on the registry will have priority. Your early registration allows us to identify and assist you should an unforeseen incident (tornado, fire, flood, hazardous material spill, nuclear threat, etc…) occur. There is no cost associated with using any of our disaster sheltering or disaster transportation services.

What services are provided?

Sheltering:  Strengthened facilities called Evacuation Centers are opened during an emergency. These Evacuation Centers will have trained county employees and healthcare staff who will provide minimal health assistance which can include intermittent oxygen.. Those individuals that are electrically dependent, have life sustaining medical equipment that requires electricity or that require continuous oxygen will be sheltered in a facility appropriate for their level of care.

If you require a caregiver, that person should accompany you to an Evacuation Center and stay with you.  Should you require transfer assistance, there is are evacuation center staff or  first responder personnel at all of our evacuation centers that can provide this  assistance. Evacuees are encouraged to bring with them a small cooler for their medications that require refrigeration; however, should they forget to bring one, refrigeration will be available for prescription or emergency medication. Should an individual require a wheelchair battery to be charged at any of our evacuation centers the evacuation center staff at the evacuation centers can facilitate / accommodate these request.  TTY/TDD machines and special needs enhanced beds will be available at our evacuation centers.  Sign language interpreters will be available upon request.

There is no cost associated with using any of our evacuation center or disaster transportation services.  However, should your medical condition deteriorate and should you be admitted to a hospital while being evacuated or at an evacuation center, then you will be responsible for the charges incurred once you are "admitted as a patient" of a hospital.

All Miami-Dade County evacuation centers accept individuals with service animals.

Transportation:  Some EEAP registrants are eligible for transportation that is provided by County departments.  Lift-gate buses and other specialized transportation will pick up those registered and take them to and from their homes to their assigned facility.  Transportation to our Evacuation Centers operated by the Health Department, the American Red Cross, and the County will be provided by various entities such as Miami-Dade County Public Schools (MDCPS) Fire Rescue departments, Special Transit Service (STS), and private ambulance services.

What happens when a disaster occurs?

Trained staff, using the contact information you provide on the application will notify you that an evacuation order has been issued.  They will request that you be ready for transportation at a certain time.  If a hurricane or other disaster is threatening, you should monitor the local media and stay alert.  The Miami-Dade County Mayor will issue a Local State of Emergency prior to a hurricane, which is your signal that you MIGHT be evacuated shortly after that.

What should be taken to an Evacuation Center?

Evacuation Centers are refuges of last resort intended to house people out of harms way; they may be crowded and uncomfortable.  All of our Evacuation Centers have back-up generators that power only emergency lighting, cafeteria refrigeration, public announcement system and the administrative offices.  There is no privacy and amenities are limited to basic nursing assistance, first-aid care, accessible bathroom facilities, food and water.  You should prepare an evacuation kit with items to help make your stay more comfortable.

When evacuating, it is recommended to bring the following items:

  • All required medications (3 day supply) and medical support equipment - Wheelchair/walker, oxygen, dressings, feeding equipment, diapers, etc.
  • Any specific medication or instructions.  Although most medications do not need to be refrigerated (insulin can be without refrigeration for 12-14 hours), should your medication require refrigeration, this can be accommodated at the various evacuation centers.
  • Name, phone number of physician/home health agency/hospital where you receive care.
  • Neighbor's phone number (to verify electricity is back on before returning home).
  • Special dietary needs - Only regular meals will be provided. (bring snacks/food for whatever special medical condition you may have).
  • Sleeping gear - Pillows, blankets, portable cot or air mattress, folding chairs. Evacuation centers tend to be cold so bring a blanket or a sweater to keep warm.
  • Important papers - i.e.: insurance papers, doctor's orders.
  • Identification - With photo and current address.
  • Cash - Check cashing/credit card services may not be available for several days after the storm.  But, don't bring too much! There will be no place to secure money or valuables at the evacuation center.
  • Comfort items - Personal hygiene Items, snacks, small games, cards, diapers, etc.
  • Extra clothing - An extra set of comfortable clothing and few extra sets of underwear and socks.
  • Something to eat/drink - Though there is a food supply at the Evacuation Centers it may take us several hours to prepare meals.  You should eat a meal or prepare a snack to take with you before you leave your house.  Bring some bottled water with you in case the water supply becomes contaminated.

**Please note that pets are not permitted at our Hurricane Evacuation Centers (HECs) However, in order to accommodate those evacuees with pets, Miami-Dade County has established Pet-Friendly Hurricane Evacuation Centers (PHECs).  It is required that at least one evacuee stay in the PHEC with their pet. Information on disaster preparedness for your pet, visit the Pet Disaster Preparedness Web page.  

Back to Top Page Last Edited: Tue Jun 5, 2012 1:34:49 PM

EEAP Information

Emergency Evacuation Assistance

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