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Employee Support Services (ESS)

jobs-employment county-employees request-service Employees can get confidential help to personal problems that are affecting their ability to function on the job, at home or in society. The Miami-Dade Employee Support Services (ESS) is a benefit designed to provide a confidential service to employees whose personal problems are affecting their ability to function on the job, at home, or in society. Professional counselors at ESS can help you sort out the problems and choose the appropriate and workable solutions for you and your family. Read the <a href="https://www.miamidade.gov/resources/human-resources/documents/eap-brochure.pdf" target="_blank" rel="noopener">Employee Assistance Program (EAP) Brochure</a> for more details. Employee Support Services are available to all Miami-Dade employees and their eligible dependent family members. ESS is designed to ensure confidentiality. Persons who enter ESS on a voluntary basis will have information released only to those individuals authorized by the employee. Only the staff of the program will have access to information on any employee who utilizes the service of ESS in accordance with Federal and State regulations governing confidential information. The initial ESS interview is free. Community based referrals are covered by the various health plans offered by Miami-Dade County and a co-payment may apply. noFee

Custom Emotional Wellness Resources <ul> <li><a href="/resources/human-resources/documents/aetna-personal-solutions.pdf" target="_blank" rel="noopener">Mental Well-Being Through Aetna Personal Health Solutions</a></li> </ul>

Custom What problems can we help with? Some of the major problem areas with which ESS can help are: Family/Marital Problems Family and Martial difficulties can be devastating. ESS can offer guidance in obtaining effective professional help and support for you and your family as you navigate through difficult times. Stress/Anxiety: Most of us, at one time or another will experience stress and mild anxiety. Occasionally, these problems can be quite severe. If these symptoms interfere with your daily life or that of a loved one, ESS can assist you in obtaining appropriate professional help and support. Depression: There are times when sadness can creep into our daily lives due to life circumstances and concerns. You do not need to suffer alone, there is help and hope. The ESS is here to support you or a loved one who may be struggling with thoughts or feelings that are intrusive or impact with your life. The ESS can help with navigating the system and referrals that are available to you and your loved ones. Grief and Loss: Loss affects each of us differently, and there is no set amount of time in which you “should be over it”. If you feel overwhelmed or that you cannot get through a loss or anniversary, it might be a good time to talk to a mental healthcare professional. ESS can support in connecting those who need support with services that are provided within the community. Substance Use: Substance Use Disorder is a treatable disorder. Research on the science of addiction and the treatment of substance use disorders has led to the development of research-based methods that help people to stop using alcohol or addictive substances and resume productive lives. ESS can support you and your loved ones who may be struggling with substance use and assist with finding options and support. Financial Problems Financial issues can be stressful, and the ESS is here to support with the mental health fall out with these struggles. The program can help you in finding financial community resources that are available based on availability and eligibility and emotional counseling support as you navigate through these struggles.

Custom How does the ESS work? The employee can refer him or herself for a consultation in any of the problem areas outlined above (financial, stress, family, substance abuse). The employee's supervisor can also make a mandatory referral in cases of identified substance abuse. Additionally, the supervisor can recommend consultation with ESS if family troubles are identified as adversely affecting the employee's performance. Call 305-375-3293 to schedule an appointment. A consultation with ESS will take place 24 hours after your call. Emergency walk-ins are also accepted. After the initial consultation ESS can suggest, or provide referrals to the employee for, resources such as therapy, legal aid, a lawyer, a health care facility, rehabilitation center, etc. Job security or promotional opportunities will not be affected or jeopardized by requests for assistance or involvement in ESS. The employee can refer him or herself for a consultation in any of the problem areas outlined above (anxiety, substance use, stress, family). The employee's supervisor can also make a mandatory referral in cases such as anger management or substance abuse. Additionally, the supervisor can recommend consultation with ESS if an employee is struggling with issues that are identified as adversely affecting the employee's performance. Call 305-375-3293 to schedule an initial assessment appointment. A consultation with ESS will take place as soon as 24 hours after your call. Emergency walk-ins are also accepted. After the initial consultation, ESS can provide referrals to the employee for resources within the community to support the concerns that are expressed. Job security or promotional opportunities will not be affected or jeopardized by requests for assistance or involvement in ESS.

Custom ESS Channels Employee Support Services' has four on-demand <a href="/global/service.page?Mduid_service=ser1607616206220147">ESS Channels</a> that deliver accessible programming through video clips and webinars on Microsoft Stream. Check out the WellnessWorks Channel, Immune Health Channel, Emotional Wellness Channel and Employee Appreciation Channel.

Employee Support Services 305-375-3293 Fax Number 305-375-4672

FL true Overtown Transit Village South - 601 NW 1st Court [loc1496409739736747] : Miami ^ 33136 false Suite 15-050 305-375-3293 Monday Tuesday Wednesday Thursday Friday Open 8:00 am- 5:00 pm Monday-Friday, with additional later or earlier hours upon request and availability Overtown Transit Village South

601 NW 1st Court Miami FL 33136 true overtown-transit-village-south FL loc1496409739736747 ESSS - A Guide For Supervisors https://www.miamidade.gov/resources/human-resources/documents/guide-supervisors-booklet.pdf EAP Brochure https://www.miamidade.gov/resources/human-resources/documents/eap-brochure.pdf WellTalks Calendar https://www.miamidade.gov/resources/human-resources/documents/welltalks-calendar.pdf Emotional Wellness https://www.miamidade.gov/resources/human-resources/documents/emotional-wellness-for-the-new-year.pdf Suicide Awareness https://www.miamidade.gov/resources/human-resources/documents/suicide-awareness.pdf Recovery Month https://www.miamidade.gov/resources/human-resources/documents/recovery-month.pdf Asking For Help https://www.miamidade.gov/resources/human-resources/documents/asking-help.pdf Stress and Mindfulness https://www.miamidade.gov/resources/human-resources/documents/stress-mindfulness.pdf Trauma, Loss and the Anniversary Effect https://www.miamidade.gov/resources/human-resources/documents/trauma.pdf

employee-support-services loc1496409739736747 ser1544819611878399 local county miami-dade department department People and Internal OperationsPIO Contact Us /global/publicrecords/search.page Miami-Dade County People and Internal Operations Department The People and Internal Operations Department ensures efficient County operations and fosters a thriving workforce by integrating internal services and human resources management. The department provides facility, construction, fleet, and risk management, along with ADA compliance, real estate, security and parking services. The People and Internal Operations Department ensures efficient County operations and fosters a thriving workforce by integrating internal services and human resources management. The department provides facility, construction, fleet, and risk management, along with ADA compliance, real estate, security and parking services. The People and Internal Operations Department ensures efficient County operations and fosters a thriving workforce by integrating internal services and human resources management. The department provides facility, construction, fleet, and risk management, along with ADA compliance, real estate, security, and parking services. It supports workforce development through performance management, employee training, diversity programs, and collective bargaining, while addressing workplace policies, payroll, and workforce metrics. Additionally, the department resolves discrimination cases through investigation and mediation. Serving County departments, employees, and the community, it is committed to operational excellence and an equitable workplace. /resources/images/banners/internal-services2.jpg Director Raimundo "Ray" Delgado Raimundo%20%22Ray%22%20Delgado /global/government/biographies/people-and-internal-operations.page Stephen P. Clark Center - 111 NW 1st Street [loc1454454181420459] : Miami ^ 33128 loc1454454181420459 Suite 2401 305-375-5893 https://www.miamidade.gov/global/people-and-internal-operations/home.page

To request materials in an accessible format, or if you require special accomodations, please contact our ADA Coordinator: Takia Burnett [email protected] (305) 375-4585 people-and-internal-operations org1733787007773752 loc1454454181420459 Stephen P. Clark Center 111 NW 1st Street Suite 2401 Miami 33128 305-375-5893 https://www.miamidade.gov/global/people-and-internal-operations/home.page