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Non-Emergency Transportation (Certificate of Public Convenience and Necessity)
Providers of non-emergency transportation require a Certificate of Public Convenience and Necessity. This service includes the transportation of persons on stretchers, using wheelchairs, or whose incapacitation makes it impractical for them to be transported by a regular carrier, and who neither need, nor expect to need medical attention en route.
These vehicles do not provide emergency transportation. The drivers must have a for-hire chauffeur registration, and the vehicles are inspected.
In order to provide non-emergency services you must first obtain a Non-Emergency Certificate of Public Convenience and Necessity. Chapter 4, Article III of the Miami-Dade County Code defines this type of transportation as transportation of persons on stretchers or using wheelchairs, or whose handicap, illness, injury or other incapacitation makes it impractical to be transported by a regular common carrier such as bus or taxicab service, and neither need nor expect to need medical attention in route to their destination. Vehicles are modified and equipped for wheelchairs or stretchers.
Providers of non-emergency transportation services in Miami-Dade County are licensed and regulated to assure the passengers, as well as others utilizing the streets of Miami-Dade County, that the vehicles are fit and their operators and chauffeurs are competent to provide such service.
How to Apply
The Application for Non-Emergency Certificate is reviewed for compliance with the regulations of the Code of Miami-Dade County which requires, among other things, that the applicant passes a background check including scrutiny of financial and criminal record history.
It will take between three and six months from the time you apply to the time your application is considered for approval by the Board.
There is a two-step review process for your application. Once it is accepted, an agenda item will be prepared for submission to the Board of County Commissioners. Please be aware that there is a schedule of available meetings, and that the application will also be reviewed by a sub-committee of the Board prior to being placed before the full Board of County Commissioners. This will be a public hearing at which the public can comment. At the conclusion of the hearing, the Board will vote on the application. You will be notified of the date and time of this meeting.
Cash will not be accepted. Fees can be paid by check, money order or cashiers check made payable to the Miami-Dade County Regulatory and Economic Resources Department. If renewing in person, the renewal fee can be paid by credit card (Mastercard or Visa).
Certificates are valid for one year. The Non Emergency Certificate of Public Convenience and Necessity cycle runs from January 1 to December 31 of the calendar year. Certificate renewal forms are mailed to the operator a minimum of 60 days prior to the expiration of the certificate. Transfers of certificates must be approved by the Board of County Commissioners.
Additional Business Requirements
You will need an Occupational License issued by Miami-Dade County. Depending on where the company is located, you may also need a municipal license. Furthermore, prior to beginning operations, vehicles must obtain valid inspection and operating permit decals issued by the Vehicle Inspection Station. Drivers of these vehicles must each have a valid chauffeur registration.
Decorative/advertising decals or complete wrapping of one or more windows are prohibited on vehicles regulated under the various for-hire and other transportation related ordinances under its purview is prohibited.
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