Miami-Dade County Strategic Plan

Miami-Dade County’s Vision Statement

A thriving Miami-Dade built on a foundation of innovation, care for people and the environment, and full and fair economic development and opportunity, while facilitating broad input to shape a resilient future

Miami-Dade County’s Mission Statement

To provide effective and efficient resident and business services that: respond to community priorities and needs; help all our residents and businesses to prosper and thrive; make our community safe and more resilient; and build trust and collaboration inside and outside county government

Miami-Dade County’s Guiding Principles

In Miami-Dade County government we are committed to being:

• Efficient
• Solution-focused
• Welcoming
• Agile
• Inclusive
• Open and transparent
• Respectful
• Kind

Public Safety Mission Statement:

To provide a safe and secure community through efficient and effective public safety services using a holistic approach that affirms the worth and dignity of all residents.

Safety is essential to the quality of life in our community and critical in achieving all our County’s goals. The County promotes safety in the community through outreach, education and regulation. We aim to reduce crime by providing essential correctional and juvenile services. We respond to emergencies every day with fire and rescue services and stand ready to serve the community in the event of a hurricane or other natural disaster.

• PS1-1: Reduce gun violence and other crimes by advancing public and neighborhood safety measures.
• PS 1-2: Provide forensic and medical investigations quickly, accurately, and in an unbiased manner.
• PS1-3: Support successful community reintegration for individuals exiting the criminal justice system.
• PS1-4: Provide safe and secure detention.

PS2: Prevention of avoidable death, injury and property loss

• PS2-1: Minimize response time
• PS2-2: Improve effectiveness of public safety response, outreach and prevention services

PS3: Effective emergency and disaster management

• PS3-1: Increase countywide preparedness and community awareness
• PS3-2: Ensure recovery after community and countywide disasters and other emergencies
• PS3-3: Protect key infrastructure and enhance security in large gathering places

Transportation and Mobility Mission Statement:

To provide a safe and resilient transportation system that enhances mobility, connects communities, and supports a prosperous County, while minimizing carbon emissions.

An effective transportation system is necessary for the county’s economic growth and quality of life. Miami-Dade County builds and maintains roadways, bridges, sidewalks, and bike paths. We provide public transit services, including bus, rail and special transportation services for the disabled, as well as regulating the taxicab and limousine industries. Miami-Dade County collaborates with partners including the Florida Department of Transportation, the Miami-Dade Expressway Authority, and the Federal Transportation Administration to implement system improvements.

Transportation and Mobility Goals and Objectives:

TM1: Transportation system that facilitates mobility         

• TM1-1: Promote efficient traffic flow on Miami-Dade County roadways
• TM1-2: Expand and improve bikeway, greenway, blueway, and sidewalk system
• TM1-3:  Provide reliable, accessible, and affordable transit service 
• TM1-4: Expand and modernize public transportation systems and options while minimizing carbon emissions 
• TM1-5:  Facilitate connectivity at major points of interest and throughout the transportation system

TM2: Safe transportation system     

• TM2-1: Promote traffic and roadway safety
• TM2-2: Improve safety for pedestrians and bicyclists
• TM2-3: Ensure the safe operation of public transit

TM3: Well-maintained, modern transportation infrastructure and assets 

• TM 3-1: Harden and maintain roadway infrastructure 
• TM 3-2: Provide resilient, well maintained, modern, and comfortable transportation vehicles, facilities, and structures 
• TM 3-3: Promote clean, attractive roads and rights-of-way

Neighborhood and Infrastructure Mission Statement:

To protect and preserve our natural resources, and provide efficient and accessible neighborhood and related environmental infrastructure services that enhance quality of life for all residents.

Vibrant neighborhoods are well planned, with plenty of green space and opportunities to walk and bike, and with easy access to services and businesses frequented by its residents. County employees are hard at work every day of the week to provide the basic services that we all count on, including planning, permitting, water and sewer service, environmental resources management, solid waste management, roadway maintenance, code enforcement and beautification. We also care for animals that have been lost, mistreated or abandoned. Additionally, our County plays a critical role in preserving South Florida’s beaches and other environmental treasures.  

Neighborhood and Infrastructure Goals and Objectives:

NI1:  Safe, healthy and attractive neighborhoods and communities

• NI1-1: Promote livable and beautiful neighborhoods
• NI1-2: Ensure buildings are sustainable, safe, and resilient 
• NI1-3: Promote the efficient and best use of land 
• NI1-4: Protect the community from public nuisances and events that threaten public health
• NI1-5: Ensure animal health and welfare

NI2:  Continuity of clean water and community sanitation services           

• NI2-1: Provide sustainable drinking water supply and wastewater disposal services 
• NI2-2: Mitigate community flood risk
• NI2-3: Provide sustainable solid waste collection and disposal capacity

NI3: Protected and restored environmental resources        

• NI3-1: Maintain air quality
• NI3-2: Protect and maintain surface and drinking water sources 
• NI3-3: Protect, maintain, and restore beaches, the coastline, Biscayne Bay, and other bodies of water 
• NI3-4: Preserve and enhance natural areas and green spaces 

Health and Society Mission Statement:

To improve the quality of life and promote the independence of residents in need by providing effective social services and affordable housing.

Miami-Dade County is there to lend a hand when our residents need help taking care of themselves and their families. We facilitate Head Start and Early Head Start instruction to preschool age children and help working families obtain quality childcare. We provide affordable and subsidized housing to eligible residents. We provide job training to youth and adults. We coordinate a comprehensive system of services for homeless individuals and families. We provide a wide range of services to residents with special needs, from the elderly to people with disabilities to domestic violence survivors.

Health and Society Goals and Objectives:

HS1: Basic needs of Miami-Dade County residents are met     

• HS1-1: Reduce homelessness throughout Miami-Dade County
• HS1-2: Assist residents at risk of being hungry
• HS1-3:  Promote the independence and wellbeing of the elderly
• HS1-4: Improve access to substance use prevention, intervention, and support services
• HS1-5: Provide services to survivors of domestic violence, intimate partner violence, and human trafficking, as well as to other victims of crime and their families

HS2: Self-sufficient and healthy population  

• HS2-1: Provide the necessary support services for residents in need
• HS2-2: Support families and promote positive educational and developmental outcomes in children
• HS2-3: Create, preserve and maintain affordable housing to support residents and address workforce needs
• HS2-4: Foster healthy living and ensure access to vital health services

Economic Development Mission Statement:

To foster economic vitality by capitalizing on our strengths and by supporting investments in key emerging industries that increase opportunities for small businesses and the local workforce.

A strong economy creates jobs and opportunity for the entire community. It helps create vibrant, attractive urban centers and neighborhoods, where inviting shops and quality services are available. Our County partners with the private sector and municipalities to promote economic growth, increase incomes, and generate jobs throughout the community. We operate Miami International Airport and the Port of Miami, two major economic engines. We fund and develop affordable housing and help families purchase homes. We provide opportunities for small businesses to compete for County contracts. Additionally, we promote Miami-Dade as a global gateway for international trade and tourism and as a filming destination and a production center for the entertainment industry.

Economic Development Goals and Objectives:

ED1: An environment that promotes a growing, resilient, and diversified economy          

• ED1-1: Promote and support a diverse mix of current and emerging industries vital to a growing economy.
• ED1-2:  Create and maintain an environment attractive and welcoming to large and small businesses and their workforce.
• ED1-3: Expand business and job training opportunities aligned with the needs of the local economy.
• ED1-4:  Continue to leverage Miami-Dade County's strengths in international commerce, natural resources, and recreational and cultural attractions.
• ED1-5:  Provide world-class airport and seaport facilities.

ED2: Entrepreneurial development opportunities within Miami-Dade County      

• ED2-1:  Encourage a dynamic and healthy small business community.
• ED2-2: Bolster opportunities for small and local businesses to participate in County contracting.

ED3: Revitalized communities          

• ED3-1: Foster stable homeownership to promote personal and economic security.
• ED3-2: Increase economic opportunity and access to information technology.

Recreation and Culture Mission Statement:

To develop, promote and preserve outstanding and engaging cultural, recreational, library, and natural enrichment opportunities for residents and visitors of this and future generations.

Great communities have great spaces. Parks, greenways, libraries, and theaters enrich the lives of residents and visitors and create a shared sense of pride in the community. Miami-Dade County oversees over 275 parks and 50 libraries throughout the county, and maintains many of our treasured beaches and marinas. 

We operate or provide support to many area attractions and cultural facilities. We provide a wide range of programs and services for individuals and families, including free Internet access at libraries and summer camps for children.  Additionally, we provide direct support to diverse cultural organizations and individual artists, as well as promoting our vibrant arts and culture scene to the entire community.

Recreation and Culture Goals and Objectives:

RC1: Inviting and accessible recreational and cultural venues that provide world class enrichment and engagement opportunities

• RC1-1: Ensure parks, libraries, and cultural facilities are accessible and enjoyed by growing numbers of residents and visitors.
• RC1-2 Provide parks, libraries, and cultural facilities that are expertly managed, attractively designed, and safe.

RC2: Wide array of outstanding, affordable, and engaging programs and services for residents and visitors

• RC2-1:  Provide inspiring, inclusive, and affordable programs and services that create an uplifting place to live in and visit.
• RC2-2: Strengthen, conserve and grow cultural, park, natural, and library resources and collections.
• RC2-3: Provide conservation education to encourage community stewardship of our natural resources.

General Government Mission Statement:

To provide ethical and transparent government that supports excellent public service delivery, that is easily accessible, and that is informed by active engagement with the community and our local partners.

In order to fulfill this mission, our County relies on internal support services such as human resources, strategic management and budgeting, grants coordination, information technology, procurement and fleet and facilities management. We provide information on all County services through channels such as the 311 Answer Center and our web portal. Additionally, we promote sustainability and resilience concepts throughout County government and the entire community. Many of these services take place behind the scenes, but they are essential to our success and inseparably tied to the overall functioning of government.

General Government Goals and Objectives:

GG1: Accessible, transparent and responsible government

• GG1-1: Support a customer-focused organization by providing convenient access to information and services, and by ensuring processes are easy to navigate.
• GG1-2: Facilitate community outreach and engagement to promote better decision-making in County government.
• GG1-3: Ensure involvement of local organizations to help address priority needs of our residents.
• GG1-4: Promote fairness in the planning and delivery of County services.

GG2: Excellent, engaged and resilient County workforce   

• GG2-1: Attract and hire new talent to support operations.
• GG2-2: Promote employee development and leadership.
• GG2-3: Ensure a workforce that reflects the community we serve.

GG3: Optimal internal Miami-Dade County operations and service delivery

• GG3-1: Deploy effective and reliable technology solutions that support Miami-Dade County services.
• GG3-2: Ensure security of systems and data.
• GG3-3: Ensure procurement of goods and services is timely, meets operational needs, and is conducted in a fair and transparent manner.
• GG3-4: Effectively utilize and maintain facilities and assets.

GG4: Effective leadership and management practices

• GG4-1: Provide sound financial and risk management.
• GG4-2: Effectively prioritize, allocate and use resources to meet the current and future operating and capital needs for all our residents.
• GG4-3: Reduce County government's greenhouse gas emissions and resource consumption.
• GG4-4: Lead community sustainability efforts and climate change mitigation and adaptation strategies.