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Information Technology Department
Welcome to the Information Technology Department.
The Information Technology Department (ITD) is the central technology provider for Miami-Dade County. ITD partners with all County departments, County municipal governments, local, state, and federal agencies, elected officials, Miami-Dade County residents, businesses and visitors, to plan, develop, and manage a reliable and secure information technology infrastructure. This includes network, radio and hardware/software platforms, to support countywide services, including making information and services easily accessible to citizens and visitors of Miami-Dade County.
Numerous Awards Received in 2016
The Information Technology Department received recognition from numerous technology agencies in 2016, for the development and deployment of innovative solutions to better serve the residents of Miami-Dade County.
NACO Achievement Awards
Recognized with the 2016 NACo Achievement Awards in several areas of Service Delivery.
- Cognos Business Analytics and IDMS Integration at Miami-Dade County
- Court Cost Recovery System
- Daily Activity Report
- PowerDMS Miami Dade Police Department Manual
- Robbery Suspects Lead Generation Using Predictive Analytics
- Smarter Water Portal
- Squatter Application
- Enterprise Asset Management (EAM) Facilities OpenCAD Project
Amazon Web Services — City on a Cloud Innovation Challenge Winner
Citizen Relationship Management (CiRM) is an open-source Semantic Web system created to support Miami-Dade County’s 311 Contact Center operations. The system was developed as a platform for case management, GIS and problem reporting modules that improve business processes, promote open data and enable integration with agency applications.
Geographic Information Systems
The Geographic Information System (GIS) allows residents and visitors find information about the County's GIS developments and activities using tools to store, edit, display and query data containing locational information, such as address, folio, census tract, Zip Code or x, y coordinates.
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