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Hurricane Irma

As we continue our recovery and cleanup efforts, please visit the Emergency website for the latest information on openings and closings in Miami-Dade County.

Smart Cities Operation Center

Miami-Dade County Information Technology Department in collaboration with AT&T launch the first Smart Cities Operation Center to include smart lighting, smart transportation and public safety solutions.

Automated Virtual Assistant Chatting

Miami-Dade County Information Technology Department and the Water and Sewer Department in collaboration with IBM launch “AVA”, the Automated Virtual Assistant Chatting application which can help customers with answering questions related to billing extensions, bill payments, and bill payment options. Go check out AVA

Transit EASY Pay App

Miami-Dade County Information Technology Department in Collaboration with the Transportation and Public Works Department launch the EASY Pay Miami App, moving to the Cloud and adding mobile and open payment methods for Miami-Dade County residents and visitors.

Automated A-Form Solution

A-Form makes available arrest information at correctional facilities prior to Police Officers’ arrival with the detainee.

IT Service Provider for City of South Miami

Miami-Dade County Information Technology Department becomes the IT service provider for the City of South Miami. The County and Municipalities working together to better serve our community and its residents.

Information Technology Department

Welcome to the Information Technology Department.

The Information Technology Department (ITD) is the central technology provider for Miami-Dade County. ITD partners with all County departments, County municipal governments, local, state, and federal agencies, elected officials, Miami-Dade County residents, businesses and visitors, to plan, develop, and manage a reliable and secure information technology infrastructure. This includes network, radio and hardware/software platforms, to support countywide services, including making information and services easily accessible to citizens and visitors of Miami-Dade County.

Information Technology Department

Numerous Awards Received in 2016

The Information Technology Department received recognition from numerous technology agencies in 2016, for the development and deployment of innovative solutions to better serve the residents of Miami-Dade County.

NACO Achievement Awards
Recognized with the 2016 NACo Achievement Awards in several areas of Service Delivery.

  • Cognos Business Analytics and IDMS Integration at Miami-Dade County
  • Court Cost Recovery System
  • Daily Activity Report
  • PowerDMS Miami Dade Police Department Manual
  • Robbery Suspects Lead Generation Using Predictive Analytics
  • Smarter Water Portal
  • Squatter Application
  • Enterprise Asset Management (EAM) Facilities OpenCAD Project

Amazon Web Services — City on a Cloud Innovation Challenge Winner
Citizen Relationship Management (CiRM) is an open-source Semantic Web system created to support Miami-Dade County’s 311 Contact Center operations. The system was developed as a platform for case management, GIS and problem reporting modules that improve business processes, promote open data and enable integration with agency applications.


Geographic Information Systems

The Geographic Information System (GIS) allows residents and visitors find information about the County's GIS developments and activities using tools to store, edit, display and query data containing locational information, such as address, folio, census tract, Zip Code or x, y coordinates.

Back to Top Page Last Edited: Wed Sep 21, 2016 11:42:31 AM

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