Contact Us
| Online Feedback | |
| Trip Planning & Customer Service English / Español / Kreyòl Monday - Friday, 7:00 a.m. - 8:00 p.m. Saturdays, 8:00 a.m. - 5:00 p.m. Sundays & Holidays, Closed |
305-891-3131 |
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TTY Users |
305-499-8971 |
| Transit Watch (Safety Hotline) |
305-375-2700 |
Accommodations for persons with disabilities
People who require assistance because of their disabilities in order to participate in the programs, activities or services of the Miami-Dade Transit Department, may contact Marcos Ortega at 786-469-5225 or mo7225@miamidade.gov. To request materials in accessible format, sign language interpreters, or other means of equally effective communication to participate in any program or meeting, please contact Marcos Ortega at at 786-469-5225 or mo7225@miamidade.gov. at least five days in advance to initiate your request. TTY users may also call 711 or 1-800-955-8771(Florida Relay Service).
Service Directory
| Advertising | 786-469-5382 |
| Bike & Ride Program | 305-375-1647 |
| Comments & Suggestions |
305-891-3131, Option 2 (toll free) |
| Complaints 8:30 a.m.-4:30 p.m. |
305-891-3131, Option 2 (toll free) |
| College/University/Technical & Adult Education School Discount Program K-12 Program | 786-469-5384 |
| Easy Card Customer Service Monday - Friday, 8 a.m. to 5 p.m., excluding County-observed holidays. |
786-469-5151 |
| Golden Passport/Patriot Passport | 786-469-5028 |
| Corporate Discount Program | 786-469-5402 |
| 305-375-5627 (JOBS) |
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Lost & Found |
786-469-5564 |
| Media Relations |
786-469-5420 |
| Pass Sales Outlets |
305-891-3131 |
| Office of Civil Rights & Labor Relations |
786-469-5486 |
| Publications-by-Mail |
305-891-3131 |
| Special Transportation Service (STS) |
305-264-9000, Reservations |
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