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    Transit Telephone Directories


    Contact Transit and Miami-Dade County offices at the links below. You can also call any transit services telephone number below to speak with an agent.

    General Transit Information

    Click on the links below for more information.

    Customer Services
    In English/Spanish/Creole

    Monday - Friday, 6 a.m. - 10 p.m.
    Weekends, 9 a.m.- 4 p.m.
    (excluding holidays)

     305-770-3131

    Customer Services
    If you live south of SW 216 St.
    For Trip Planning

    Monday - Friday, 6 a.m. - 10 p.m.
    Weekends, 8 a.m. - 5 p.m.
    (excluding holidays)

     305-891-3131, Option 1(toll free)
    Customer Service For Trip Planning

    Monday - Friday, 6 a.m. - 10 p.m.
    Weekends, 8 a.m. - 5 p.m.
    (excluding holidays)
     305-770-3131, Option 1

    TTY Users
    (deaf or with hearing impairments)

    For Trip Planning

    Monday - Friday, 6 a.m. - 10 p.m.
    Weekends, 8 a.m. - 5 p.m.
    (excluding holidays)

     305-499-8971
     Transit Watch
     (Safety Hotline)
     305-375-2700


    Miami-Dade Transit 
    Overtown Transit Village
    701 NW 1st Court
    Miami, Florida 33136

     

    Transit Services

    Click on the links below for more information and online forms.
     Advertising
     786-469-5382
     Bike & Ride Program
     305-375-1647
     Comments & Suggestions
    • 305-770-3131, Option 2 
    • 305-891-3131, Option 2 (toll free)
     Complaints 
     8:30 a.m.-4:30 p.m.
    • 305-770-3131, Option 2
    • 305-891-3131, Option 2 (toll free)
     Golden Passport/Patriot Passport
     786-469-5028
     Group Metropass
     305-770-3131
     Jobs in Transit
     305-375-5627 (JOBS)
     Lost & Found  
     8 a.m. - 5 p.m.
     786-469-5564
     Advertising & Media Relations
    •  786-469-5558
    •  786-469-5590 (fax)
     Metropass Outlets
    • 305-770-3131, Option 4
    • 305-891-3131, Option 4 (toll free)
     Office of Civil Rights and Labor Relations
    • 786-469-5486
    • Fax: 786-469-5589
    Public Involvement
    • 786-469-5550
    • Fax: 786-469-5587
    • Customer Service: 305-770-3131
      • In English/Spanish
     Publications-by-Mail
    • 305-770-3131, Option 4
    • 305-891-3131, Option 4 (toll free)
     Special Transportation Service  (STS)
    • 786-469-5000
      • Enrollment & Information
    • 305-263-5459
      • TTY Users
    • 786-469-5000
      • Complaints/Commendations
    • 305-263-5475
      • TTY Users
    • 786-469-5000
      • Administration
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