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Hurricane Irma

As we continue our recovery and cleanup efforts, please visit the Emergency website for the latest information on openings and closings in Miami-Dade County.

Service Animals

Service animals are allowed to board Metrobus, Metrorail, Metromover and STS, as long as the animal does not pose a direct threat to the health or safety of others or cause a significant disruption in service.

Bus Operators or Custom Protection Officers (CPO) may ask any passenger if their animal is a service animal and/or if the animal assists them with their disability, but CANNOT require certification or identification for service animals.  Documentation that the service animal is trained is not a precondition for providing service to an individual accompanied by a service animal. [FL Statutes - Chapter 413 (a)].

Under Miami-Dade County's Leash Law, all service dogs must wear a leash.

  • Persons with disabilities who use service animals are allowed to board the bus/rail with the service animal provided that the animal does not pose a direct threat to the health and safety of others or cause a significant disruption in the service (a service animal that barks or growls at other passengers). 
  • Service animals must remain at the owner's feet or on the owner's lap. A service animal cannot sit on a vehicle seat.
  • The animal owner is responsible for any damage or soiling caused by the animal.
  • The animal must remain under the owner's control at all times and must not be aggressive towards people or other animals.
Back to Top Page Last Edited: Thu Mar 26, 2015 11:06:22 AM

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