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Service animals are allowed to board Metrobus, Metrorail, Metromover and STS, as long as the animal does not pose a direct threat to the health or safety of others or cause a significant disruption in service.
Bus Operators or Custom Protection Officers (CPO) may ask any passenger if their animal is a service animal and/or if the animal assists them with their disability, but CANNOT require certification or identification for service animals. Documentation that the service animal is trained is not a precondition for providing service to an individual accompanied by a service animal. [FL Statutes - Chapter 413 (a)].
Under Miami-Dade County's Leash Law, all service dogs must wear a leash.
- Persons with disabilities who use service animals are allowed to board the bus/rail with the service animal provided that the animal does not pose a direct threat to the health and safety of others or cause a significant disruption in the service (a service animal that barks or growls at other passengers).
- Service animals must remain at the owner's feet or on the owner's lap. A service animal cannot sit on a vehicle seat.
- The animal owner is responsible for any damage or soiling caused by the animal.
- The animal must remain under the owner's control at all times and must not be aggressive towards people or other animals.
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