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Service Animals

Service animals are allowed to board Metrobus, Metrorail, Metromover and STS, as long as the animal does not pose a direct threat to the health or safety of others or cause a significant disruption in service.

Bus Operators or Custom Protection Officers (CPO) may ask any passenger if their animal is a service animal and/or if the animal assists them with their disability, but CANNOT require certification or identification for service animals.  Documentation that the service animal is trained is not a precondition for providing service to an individual accompanied by a service animal. [FL Statutes - Chapter 413 (a)].

Under Miami-Dade County's Leash Law, all service dogs must wear a leash.

  • Persons with disabilities who use service animals are allowed to board the bus/rail with the service animal provided that the animal does not pose a direct threat to the health and safety of others or cause a significant disruption in the service (a service animal that barks or growls at other passengers). 
  • Service animals must remain at the owner's feet or on the owner's lap. A service animal cannot sit on a vehicle seat.
  • The animal owner is responsible for any damage or soiling caused by the animal.
  • The animal must remain under the owner's control at all times and must not be aggressive towards people or other animals.
  • For further information on Miami Dade County Service Animal Policy, please visit the Office of ADA Coordination's website.

Back to Top Page Last Edited: Fri Jul 19, 2013 12:12:49 PM
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