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Important Global Message

Maintenance Alert

The Miami-Dade County Portal will be undergoing maintenance starting at 11 p.m. Saturday, May 3 and for all of Sunday, May 4. Intermittent outages may be experienced. We apologize for any inconvenience.

Thank you for your patience as we improve our online services.

Apply for STS

Eligibility for STS

MDT will provide van/sedan shared-ride to persons determined to be "ADA Paratransit Eligible" for those trips that cannot be made using the county fixed route transportation service.  You may, for example, be able to use county bus service for some trips for which there are no barriers to prevent you from getting to and from the bus stop.  At other times, you might not be able to use the bus because it is not lift-equipped or there is a barrier which prevents access to the bus stop.  ADA Paratransit van/sedan service is meant to assist you at these times.

There are two types of ADA Paratransit eligibility:

  • Unconditional - this eligibility is granted if your disability prevents you from using county fixed route transportation service for any trip that you might need to make.
  • Conditional - this eligibility is granted if you can use the county fixed route transportation service under certain circumstances, but need paratransit service for other trips.

Application for STS Certification

Individuals with a disability that prevents them from riding public transportation independently can apply to be certified for the STS program. To be certified, complete the application adobe reader needed to view this form form , then mail the completed form to MDT- PARATRANSIT OPERATIONS, 701 NW 1ST COURT, SUITE 1200, MIAMI, FLORIDA, or call the Paratransit Operations office at 786-469-5000 or 305-263-5459 for TTY Users and request that an application be mailed to you.

Copies of this form are available in large print, Braille, cassette and CD upon request.  If you have questions or need assistance completing this form, call MDT at 786-469-5000 or 305-263-5459 TTY/TDD

Por favor, para informacion en español llame al 786-469-5000, Gracias
Sil vou ple, an creole, rele pou informasyon numero 786-469-5000, Merci

Appeals

If you are denied eligibility for Paratransit, you have the right to appeal.  Please note that the submittal of additional medical documentation does not constitute a request for appeal.  In order to appeal, you must request a review, in writing, within 60 days of receiving the denial of eligibility letter. Your appeal request should be addressed to:

MIAMI-DADE TRANSIT (MDT)
OFFICE OF CIVIL RIGHTS AND LABOR RELATIONS - ADA COMPLIANCE
701 NW 1ST COURT, SUITE 1700
MIAMI, FLORIDA 33136

If you cannot view PDF Get Acrobat! files, you can download Acrobat Reader  for free from Adobe Systems, Inc. In order to use PDF files, you must have Acrobat installed on your computer.

Back to Top Page Last Edited: Wed Mar 26, 2014 1:00:28 PM
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