Miami-Dade Paratransit Operations wants to remind you that Paratransit Staff will never ask you for your bank account or Social Security information over the phone.
If someone calls claiming to represent Miami-Dade Transit (STS) and requests this information from you, please hang up immediately.
Special Transportation Service (STS)
STS is improving to better serve your transportation needs!
Some of the new technology that will now be available includes:
- Mobile Data Terminal which provides on-board technology that sends and receives data such as passengers’ pick-up and drop-off times, locations, and fare amount.
- Automated Vehicle Locator that provides vehicle location for tracking purposes and monitors schedule adherence for investigations and no-show verification and,
- A new STS Radio Frequency Identification Card that automatically authenticates STS clients boarding and alighting STS vehicles and provides improved accountability.
For more information, call 786-469-5000
STS Program Overview
Special Transportation Service (STS) is MDT's complementary paratransit service. Established in 1976 to meet the special transportation needs of disabled Miami-Dade County citizens, STS is available to anyone deemed eligible. Privately contracted sedans, vans and vans equipped with lifts provide door-to-door service for eligible customers. Service is offered with no restrictions on trip purpose.
Eligibility and Application for STS
MDT will provide van/sedan shared-ride to persons determined to be "ADA Paratransit Eligible" for those trips that cannot be made using the county fixed route transportation service.
Cancel or Confirm Reserved Trip
Cancellations should be made as early possible but at least one hour before the scheduled pickup time. For cancellations by phone call 305-264-9000.
Cancellations may also be made online.
Comments or Concerns
Should you have a compliment, comment or concern about the service, a driver or a provider please call 786-469-5000 or you may submit your comment online.Back to Top Page Last Edited: Mon May 13, 2013 3:34:47 PM
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