Accessible (ADA) Transit Services

travel-transportation public-transportation all-residents, persons-with-disabilities Accommodations are made for people with disabilities to access and ride Metrobus, Metrorail and Metromover. Important Message: Masks are no longer required while riding Miami-Dade Transit, including STS vehicles as per current federal guidelines. However, Miami-Dade County encourages those with underlying conditions, anyone feeling symptomatic, or testing positive for COVID-19 to wear a mask as a continued health precaution.  Accommodations are made for people with disabilities to access and ride Metrobus, Metrorail and Metromover.  Accessible services include parking, elevators, platform tactile tiles, raised lettering and Braille signage, wheelchair turnstiles, a public-address system, curb cuts, elevator status announcements and Telecommunications Devices for the Deaf.  If you feel you have been a victim of discrimination or have been denied or excluded from benefits because of your disability, you may file a <a href="https://miamidadecounty.co1.qualtrics.com/jfe/form/SV_0JQKVqXtVrhkizj" target="_blank" rel="noopener">complaint online</a> no later than sixty (60) calendar days after the alleged violation. You can also <a href="https://www.miamidade.gov/resources/transportation_publicworks/documents/ADA-complaint-form.pdf" target="_blank" rel="noopener">download the form</a> and send it by fax, email or mail. The average response time for an ADA grievance is fifteen days. noFee /resources/images/services/accessibility.jpg Transit Accessibility

Custom Sidewalk Transition Plan Miami-Dade County’s goal is to provide access on all of its sidewalks located in public right-of-ways as stipulated in the American with Disabilities Act (ADA). In order to accomplish this goal, an inventory of access problems within the public right-of-ways has been recorded.

Custom Metrobus Persons using wheelchairs have priority boarding and exiting Metrobus. Wheelchair lifts or ramps permit both inboard and outboard facing. Ask the bus operator if you need assistance in boarding and/or alighting as well as in securing your wheelchair or mobility aid. Stop announcements are made either via a recording in the Public Announcement system or by the bus operator. In addition, bus operators will announce any stop, transfer points, large intersections and major destinations upon request. If a Metrobus is full to capacity, its ramp or lift is inoperable, or both wheelchair securement locations are occupied, back-up accessible transportation service will be made available if the headway between buses exceeds 30 minutes.

Custom Metrorail All Metrorail stations are accessible to individuals with disabilities, including those who use wheelchairs and other mobility aids. Metrorail’s Public Announcement system will inform passengers whenever elevators are out of order, and in which stations. If a passenger with disabilities enters a Metrorail station and finds that the elevator to the station’s platform is out of order, the department will provide back-up accessible service within 30 minutes upon request. To receive that accommodation, passengers must contact the Custom Protection Officer (CPO) at the station entrance and request back-up transportation. If the passenger is at the platform level, they must board the train to the next station with a functioning elevator and request accessible back-up transportation from the CPO upon arrival. Metrorail riders with a state-issued parking permit or license plate for people with disabilities may park free in spaces designated for disabled riders.

Custom Metromover If a passenger using a wheelchair or mobility aid enters a Metromover station and finds an inoperable elevator, the department will provide back-up accessible service within 30 minutes upon request. To request and receive back-up accessible service, passengers must use the call box provided at the entrance of the station or adjacent to the elevator.

Custom MetroConnect An ADA-accessible on-demand service that meets the strict standards of the Department of Transportation (DOT) for wheelchair lifts and securements to accommodate people with disabilities.

Custom Service Animals Service animals are allowed to board Metrobus, Metrorail, Metromover, STS and MetroConnect as long as the animal does not pose a direct threat to the health or safety of others or cause a significant disruption in service. Bus Operators or Transit Operations Supeprvisors may ask any passenger if their animal is a service animal and/or which tasks it is trained to perform, but cannot require certification or identification for service animals. Documentation that the service animal is trained is not a precondition for providing service to an individual accompanied by a service animal. [FL Statutes - Chapter 413 (a)]. Under Miami-Dade County's Leash Law, all service dogs must wear a leash. <ul> <li>Persons with disabilities who use service animals are allowed to board the bus/rail with the service animal provided that the animal does not pose a direct threat to the health and safety of others or cause a significant disruption in the service (a service animal that barks or growls at other passengers).</li> <li>Service animals must remain at the owner's feet or on the owner's lap. A service animal cannot sit on a vehicle seat.</li> <li>The animal owner is responsible for any damage or soiling caused by the animal.</li> <li>The animal must remain under the owner's control at all times and must not be aggressive towards people or other animals.</li> </ul>

Custom Special Needs Emergency Evacuation Miami-Dade residents who require daily skilled nursing care, assistance with daily living, or have life-saving medical equipment dependent on electricity should register for the <a href="/global/service.page?Mduid_service=ser1470238193996672">Special Needs & Emergency Evacuation Assistance Program</a> for transportation and/or shelter assistance in case of hurricanes or other disasters.

Custom About Accessible (ADA) Transit Services The 1990 Americans with Disabilities Act (the "ADA"), as amended, and Section 504 of the Rehabilitation Act of 1973, as amended, are the civil rights statutes that provide individuals with disabilities equal access to employment, education, state and local government programs and services, businesses, telecommunications, and public transportation. The regulations implementing these statutes recently have been amended to provide specifically that transportation entities, such as the Department of Transportation and Public Works (DTPW), are required to make reasonable accommodations/ modifications with regard to their policies, practices, and procedures to avoid discrimination and to ensure that their programs are accessible to individuals with disabilities. This includes the creation of a procedure whereby customers may submit complaints to suggest ways in which transportation entities may improve their service to ensure equal access for all individuals.

Custom Complaint Procedure This procedure hereby is established to meet the requirements of the Americans with Disabilities Act Of 1990 (the "ADA"), as amended. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in DTPW's provision of its services, activities, programs, or benefits. The Complaint should be in writing and contain information about the alleged discrimination such as the name, address, and phone number of complainant, and the location, date, and description of the alleged discrimination. Alternative means of filing complaints, such as personal interviews or tape recording of the complaint by DTPW Compliance Staff, will be made available for persons with disabilities upon request. Tape recording of complaints will be done only with the consent of all parties involved in the recording. The average response time for an ADA grievance is fifteen days, following DTPW's investigation.

Custom Overview The Department of Transportation and Public Works (DTPW) is committed to providing quality service to all of our customers and does not tolerate discrimination against individuals with disabilities who participate in its services, programs, or activities. We have worked to make our public transit system increasingly accessible to members of our community who have physical or cognitive disabilities. Generally, upon request, DTPW will, provide appropriate aids and services leading to effective communication for eligible persons with disabilities so they may participate equally in DTPW's programs, services, and activities. DTPW will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. Please note, however, that the ADA does not require DTPW to take any action that would fundamentally alter the nature of its programs or services or impose any undue financial or administrative burden.

online-serviceElevators and Escalators Statushttps://www.miamidade.gov/transit/elevator-escalator-status.asp true online-serviceCancel or Confirm STS Triphttps://stsconnect.miamidade.gov/#/auth/signinregister true online-serviceSUBMIT COMMENT AND COMPLAINThttps://miamidadecounty.co1.qualtrics.com/jfe/form/SV_0JQKVqXtVrhkizj true Americans with Disabilities Act Coordinator 786-469-5225 Fax Number 786-469-5589 ADA Compliance [email protected] Miami-Dade Transportation & Public Works

ADA Office

701 NW 1 Court – Suite 1700 Miami FL 33136 311 Service Center North Dade - 15555 Biscayne Boulevard [loc1454083427870685] : Miami ^ 33181 loc1454083427870685 false true Monday Tuesday Wednesday Thursday Friday Excluding county observed holidays. Herbert S. Saffir Permitting and Inspection Center - 11805 SW 26 Street [loc1471286303615701] : Miami ^ 33175 false true Monday Tuesday Wednesday Thursday Friday Excluding county observed holidays. Herbert S. Saffir Permitting and Inspection Center

Permitting and Inspection Center

11805 SW 26 Street Miami FL 33175 government-office herbert-s-saffir-permitting-and-inspection-center FL true Monday Tuesday Wednesday Thursday Friday loc1471286303615701 South Dade Justice Center - 10710 SW 211 Street [loc14999543014926] : Cutler Bay ^ 33189 false true Monday Tuesday Wednesday Thursday Friday Excluding county observed holidays. South Dade Justice Center

10710 SW 211 Street Cutler Bay FL 33189 government-office south-dade-justice-center FL true Monday Tuesday Wednesday Thursday Friday loc14999543014926 Stephen P. Clark Center - 111 NW 1st Street [loc1454454181420459] : Miami ^ 33128 false true Monday Tuesday Wednesday Thursday Friday Excluding county observed holidays. Stephen P. Clark Center

111 NW 1st Street Miami FL 33128 government-building true stephen-p-clark-center FL true Monday Tuesday Wednesday Thursday Friday Excluding county observed holidays. loc1454454181420459 ADA Compliance Comments or Concerns https://www.miamidade.gov/resources/transportation_publicworks/documents/ADA-complaint-form.pdf

Special Transportation

STS, disability services, special needs Special Transportation

Special Transportation Service (STS)

STS, disability services, special needs, travel-transportation public-transportation persons-with-disabilities apply-for, in-person-only, request-service People with disabilities unable to ride public transportation can request Special Transportation Service (STS) to make necessary trips. STS is a shared-ride public transportation service of Miami-Dade County in compliance with the complementary paratransit service provisions of the Americans with Disabilities Act (ADA) of 1990. STS offers door-to-door transportation service from the main entrance of pick-up to the main entrance of drop-off locations. The service operates 24 hours a day, 7 days a week and can be used throughout most of Miami-Dade County. The cost per trip is $3.50. <ul> <li><a href="/global/transportation/passenger-safety.page">Passenger Safety and Proper Behavior</a></li> </ul> noFee /resources/images/services/sts.jpg STS

Custom STS Program Enhancements The following enhancements have been implemented to improve the STS program's service and reliability: <ul> <li>Extended service hours for trip reservations: 6 a.m. – 6 p.m. Call 305-871-1111 / TTY Users: 800-955-8771 or 711</li> <li>Stand-by vehicles added to minimize service delays during peak times</li> <li>Personnel added to monitor service and minimize delays</li> <li>Negotiated pickup times - the ADA allows scheduling flexibility up to one hour before or after the requested time to improve operational efficiencies.</li> </ul>

Eligibility & Requirements Who is eligible for STS? <ul> <li>Miami-Dade County residents whose physical or mental disability prevents them from using accessible public transportation (Metrobus, Metrorail, or Metromover) independently.</li> <li>Miami-Dade County residents with temporary disabilities are eligible for STS during the period of their disability.</li> <li>People with disabilities from out-of-town that are presumed eligible under ADA jurisdiction.</li> </ul>

Custom How to Apply Print and <a href="https://www.miamidade.gov/resources/transportation_publicworks/documents/pdfs/misc/STS_Application.pdf" target="_blank" rel="noopener">complete the application</a>. A Florida Licensed Physician must complete and sign the STS application. Send the STS application with all medical documentation to the STS certification office via: <ul> <li>Email: <a href="mailto:[email protected]">[email protected]</a></li> <li>Fax: <a href="tel:7864695033">786-469-5033</a></li> <li>US Mail: 701 NW 1st Court, Suite 131, Miami, Florida 33136</li> </ul> Determination of eligibility will be provided via regular mail within 21 days.

Custom Fees The fee is $3.50 per one-way trip, as well as for companions. Personal Care Attendants ride free and must be pre-certified. Prepaid vouchers can also be purchased in advance by calling the STS Reservations Line.  Certified STS riders can use Metrobus and Metrorail free of charge.

Custom Appeals If denied eligibility, you can appeal by mail within 60 days to the Office of Civil Rights and Labor Relations. Submitting additional medical documentation does not constitute a request for appeal.

Custom STS Quarterly Meetings The Paratransit Division will host a public meeting, available both in-person and virtually, to provide updates on service performance and upcoming initiatives and to receive public input, including concerns, feedback or commendations regarding Paratransit STS services. All meetings are scheduled from 2 p.m. to 3 p.m.  <ul> <li>April 14, 2026</li> <li>July 14, 2026</li> <li>Oct. 13, 2026</li> </ul> Overtown Transit Village (OTV) North 701 NW 1st Court, Miami, FL 33136  1st Floor Training Room OTV is next to the <a href="https://www.miamidade.gov/transportation-publicworks/metrorail-stations.asp#13">Historic Overtown/Lyric Theatre Metrorail Station</a>. If you would like to join the STS Quarterly meetings virtually, <a href="https://teams.microsoft.com/meet/29972279592723?p=7C6r5nO6mn9sije400" target="_blank" rel="noopener">use this Microsoft Teams link</a> on the day and time of the meeting. Participants may join through a web browser without downloading the Teams application. Due to platform limitations, the virtual meeting is limited to a duration of one (1) hour. <a href="https://teams.microsoft.com/meet/29972279592723?p=7C6r5nO6mn9sije400" target="_blank" rel="noopener">STS Quarterly Meeting via Microsoft Teams</a> Meeting ID:  299 722 795 927 23  Passcode:  iu7ZZ9SW Join by Phone: Dial 1-888-408-9943 and enter access code 2174951 to participate in the meeting by teleconference. Note: space is limited. For more information, call 786-469-5000, or email <a href="mailto:[email protected]">[email protected]</a>.

Custom STS Application for County Visitors <ul> <li>ADA eligible visitors will be served for 21 days during a 365-day period (one year).  If you need service for more than 21 days, you must apply for eligibility as a Miami-Dade County resident.</li> <li>Please read the “Eligibility & Requirements” section for more details on the eligibility and requirements for the out-of-town visitor.</li> <li>The service offered to visitors is the same as that provided to residents, meaning the service is door-to-door, shared-ride paratransit.</li> </ul>

online-serviceCancel or confirm triphttps://stsconnect.miamidade.gov/#/auth/signinregister true online-serviceSubmit a comment or complainthttps://miamidadecounty.co1.qualtrics.com/jfe/form/SV_0JQKVqXtVrhkizj true STS Customer Service 786-469-5000 STS Customer Service Fax 786-469-5033 STS Certification 786-469-5000 STS Certification Fax 786-469-5610 STS Appeals 786-469-5225 Fax Number 786-469-5589 STS Reservations 305-871-1111 TTY Users 1-800-955-8771 or 711 Email Us [email protected] Department of Transportation and Public Work Office of Civil Rights and Labor Relations ADA Compliance

Americans with Disabilities Act (ADA) Officer

701 NW 1st Court, Suite 1700 Miami FL 33136 Overtown Transit Village North - 701 NW 1st Court [loc1462483157330387] : ^ 33166 false Suite 131 786-469-5000 Monday Tuesday Wednesday Thursday Friday Overtown Transit Village North

701 NW 1st Court Miami FL 33136 true overtown-transit-village-north FL This location is by appointment only. loc1462483157330387 STS Application https://www.miamidade.gov/resources/transportation_publicworks/documents/pdfs/misc/STS_Application.pdf

Transit Accessibility

special-transportation-service loc1462483157330387 ser1471890065439510 local county miami-dade department department Transportation and Public Works Contact Us /global/transportation/contact-transit.page About Us /global/transportation/about-transit.page /global/publicrecords/search.page Miami-Dade County Department of Transportation and Public Works We connect people to places by providing a high-quality, safe, reliable, clean and efficient mass transit system that meets the travel needs of the County's growing population and we provide vital transportation infrastructure systems and services. The Department of Transportation and Public Works (DTPW) keeps the County moving by connecting people, communities, and opportunities through a world-class transportation network. Our mission is to deliver safe, reliable, and efficient public transportation services while building and maintaining the critical infrastructure that supports the growing and vibrant communities of Miami-Dade County. Our mass transit system includes: <ul> <li><a href="/global/transportation/metrobus.page">Metrobus</a></li> <li><a href="https://www.miamidade.gov/global/news-item.page?Mduid_news=news1761338204600511">BRT Metro Express</a></li> <li><a href="/global/transportation/metrorail.page">Metrorail</a></li> <li><a href="/global/transportation/metromover.page">Metromover</a></li> <li><a href="https://www.miamidade.gov/global/news-item.page?Mduid_news=news1603294207891707">MetroConnect microtransit service</a></li> <li><a href="/global/service.page?Mduid_service=ser1471890065439510">Special Transportation Service</a></li> </ul> Beyond public transportation, the department plays a vital role in maintaining and enhancing the county’s transportation infrastructure. DTPW manages and maintains all countywide traffic signals, traffic control signs, street signage, pavement markings, and county- and state-owned street lighting systems to help keep roadways safe and accessible. The department’s <a href="https://www.miamidade.gov/global/transportation/public-works/home.page">Public Works operations</a> also oversee the construction, operation, and maintenance of movable and fixed bridges, roadway repairs, swales, guardrails, and county road rights-of-way. In addition, DTPW operates and maintains the iconic<a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser1684342734896148"> Rickenbacker and Venetian causeways</a>, ensuring safe and seamless travel for residents and visitors alike. The department is also committed to protecting the community and environment through management of the <a href="https://www.miamidade.gov/global/transportation/public-works/stormwater-utility.page">County Stormwater Utility</a>, supporting flood prevention efforts, water quality protection, and maintenance of the secondary canal system. To support responsible development and public safety, DTPW’s <a href="https://www.miamidade.gov/global/transportation/public-works/home.page">Public Works team</a> manages permitting for all work within County rights-of-way and enforces compliance for unpermitted work. Together, the Department of Transportation and Public Works is building smarter infrastructure, improving mobility, and creating stronger connections for the future. Read more about our local policies and Administrative Orders for <a href="https://www.miamidade.gov/global/transportation/equal-employment-opportunity.page">equal employment opportunity</a>, <a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser154032152188682">Disadvantaged Business Enterprise Program</a>, <a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser1478804354805457">accessible Transit services</a>, and filing a <a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser1499958278524275">discrimination complaint (Title VI) on Transit</a>. /resources/images/banners/transit-banner2.jpg other Director/CEO Stacy L. Miller, P.E. Stacy%20L.%20Miller%2C%20P.E. /global/government/biographies/transit.page Overtown Transit Village North - 701 NW 1st Court [loc1462483157330387] : Miami ^ 33136 loc1462483157330387 Suite 1700 786-469-5675 /global/transportation/home.page facebook twitter instagram linkedin <a class="twitter-timeline" href="https://twitter.com/IRideMDT" data-widget-id="732214880321863680">Tweets by @IRideMDT</a> <script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+"://platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs");</script> To request materials in an accessible format, or if you require special accommodations, please contact our: ADA Coordinator [email protected] 786-469-5225 transportation-and-public-works org1462998452723391 loc1462483157330387 Overtown Transit Village North 701 NW 1st Court Suite 1700 Miami 33136 786-469-5675 /global/transportation/home.page facebook,twitter,instagram,linkedin https://www.facebook.com/GoMiamiDade/,https://twitter.com/GoMiamiDade,https://www.instagram.com/gomiamidade/,https://www.linkedin.com/company/miami-dade-dtpw/ Director/CEO

Transportation and Public Works Discrimination Complaint

title iv, discrimination complain form Transportation and Public Works Discrimination Complaint

Filing a discrimination complaint

civil rights, discrimination complaints, filing a complaint, FTA travel-transportation public-transportation all-residents online-service, report-problem File a complaint if you believe you have been discriminated against by a public transit provider. Miami-Dade County is committed to providing equal access to its services regardless of race, color, national origin, religion, sex, age, disability, family status or marital status in accordance with Title VI of the Civil Rights Act. The Transportation and Public Works Office of Civil Rights and Labor Relations (OCRLR) is responsible for the following: <ul> <li>Monitoring complaints investigated by the field to ensure their resolution.</li> <li>Ensuring that complaints are investigated and a finding issued within 60 days of receipt.</li> </ul> If you believe you have been discriminated against by a public transit provider, you may <a href="https://feedback.miamidade.gov/jfe/form/SV_4YjyKqEMF9oWjPg" target="_blank" rel="noopener">file an administrative complaint online</a>, or by phone or mail. To mail a complaint, <a href="https://www.miamidade.gov/resources/transportation_publicworks/documents/title-vi-discrimination-form.pdf" target="_blank" rel="noopener">print and fill out the Title VI Complaint Form</a>. Complaints should be filed within 180 days of the alleged violation. You may file formal complaints with other State or Federal agencies, or seek private counsel for complaints alleging discrimination. This administrative process does not provide for remedies that include punitive damages or compensatory pay for the complainant. Every effort will be made to obtain early resolution of complaints at the lowest possible level. The option of informal mediation meetings between the affected parties and the investigator may be utilized for resolution, at any stage of the process.  As required by Title VI policies, Miami-Dade County has posted the following Notice to the Public informing them of their rights under Title VI of the Civil Rights Act of 1964 throughout various County facilities and vehicles such as Miami-Dade Transit buses and at each Metrorail station. <ul> <li><a href="/resources/transportation_publicworks/documents/title-vi-outreach-statement.pdf" target="_blank" rel="noopener">Title VI Notice to the Public</a></li> <li><a title="Title VI Complaint of Discrimination" href="https://feedback.miamidade.gov/jfe/form/SV_4YjyKqEMF9oWjPg" target="_blank" rel="noopener">File a Discrimination Complaint online</a></li> </ul> noFee

Custom Title VI Information Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving Federal financial assistance. Specifically, Title VI provides that "no person in the United States shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance." (42 U.S.C. Section 2000d). The Federal Transit Administration works to ensure nondiscriminatory transportation in support of our mission to enhance the social and economic quality of life for all Americans. The FTA Office of Civil Rights is responsible for civil rights compliance and monitoring to ensure the non-discriminatory provision of transit services.

Custom Limited English Proficiency The federal government and those receiving assistance from the federal government must take reasonable steps to ensure that persons of Limited English Proficiency (LEP) have meaningful access to the programs, services and activities of those entities.(Executive Order 13166) Persons who do not speak English as their primary language and who have a limited ability to read, speak, write or understand English can be limited English proficient, or "LEP". These individuals may be entitled to language assistance at no cost to them with respect to a particular type of service, benefit, or encounter.

Custom Appeals If the department concludes that the respondent is in compliance with laws/regulations and the complainant disagrees, the complainant may, if dissatisfied, file an action with the <a href="https://www.transit.dot.gov/regulations-and-guidance/civil-rights-ada/civil-rightsada" target="_blank" rel="noopener">Federal Transit Administration (FTA)</a>.

online-serviceFile a Discrimination Complainthttps://feedback.miamidade.gov/jfe/form/SV_4YjyKqEMF9oWjPg true Office of Civil Rights & Labor Relations 305-468-5900 Fax 786-469-5589 Chief Rodney W. Jacobs, 786-469-5444 [email protected] Melissa Scott, 305-375-4531 [email protected] Miami-Dade Transit, Office of Civil Rights & Labor Relations

701 NW First Court

Suite 1700 Miami FL 33136 Overtown Transit Village North - 701 NW 1st Court [loc1462483157330387] : Miami ^ 33136 false Monday Tuesday Wednesday Thursday Friday Overtown Transit Village North

701 NW 1st Court Miami FL 33136 true overtown-transit-village-north FL This location is by appointment only. loc1462483157330387 File a Complaint https://www.miamidade.gov/resources/transportation_publicworks/documents/title-vi-discrimination-form.pdf Title VI Plan Policy Statement https://www.miamidade.gov/publicworks/library/title-vi-plan.pdf Nondiscrimination Assurance /resources/transportation_publicworks/documents/title-vi-assurances-signed.pdf

ser1478804354805457 Accessible (ADA) Transit Services

discrimination-complaint loc1462483157330387 ser1499958278524275 local county miami-dade department department Transportation and Public Works Contact Us /global/transportation/contact-transit.page About Us /global/transportation/about-transit.page /global/publicrecords/search.page Miami-Dade County Department of Transportation and Public Works We connect people to places by providing a high-quality, safe, reliable, clean and efficient mass transit system that meets the travel needs of the County's growing population and we provide vital transportation infrastructure systems and services. The Department of Transportation and Public Works (DTPW) keeps the County moving by connecting people, communities, and opportunities through a world-class transportation network. Our mission is to deliver safe, reliable, and efficient public transportation services while building and maintaining the critical infrastructure that supports the growing and vibrant communities of Miami-Dade County. Our mass transit system includes: <ul> <li><a href="/global/transportation/metrobus.page">Metrobus</a></li> <li><a href="https://www.miamidade.gov/global/news-item.page?Mduid_news=news1761338204600511">BRT Metro Express</a></li> <li><a href="/global/transportation/metrorail.page">Metrorail</a></li> <li><a href="/global/transportation/metromover.page">Metromover</a></li> <li><a href="https://www.miamidade.gov/global/news-item.page?Mduid_news=news1603294207891707">MetroConnect microtransit service</a></li> <li><a href="/global/service.page?Mduid_service=ser1471890065439510">Special Transportation Service</a></li> </ul> Beyond public transportation, the department plays a vital role in maintaining and enhancing the county’s transportation infrastructure. DTPW manages and maintains all countywide traffic signals, traffic control signs, street signage, pavement markings, and county- and state-owned street lighting systems to help keep roadways safe and accessible. The department’s <a href="https://www.miamidade.gov/global/transportation/public-works/home.page">Public Works operations</a> also oversee the construction, operation, and maintenance of movable and fixed bridges, roadway repairs, swales, guardrails, and county road rights-of-way. In addition, DTPW operates and maintains the iconic<a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser1684342734896148"> Rickenbacker and Venetian causeways</a>, ensuring safe and seamless travel for residents and visitors alike. The department is also committed to protecting the community and environment through management of the <a href="https://www.miamidade.gov/global/transportation/public-works/stormwater-utility.page">County Stormwater Utility</a>, supporting flood prevention efforts, water quality protection, and maintenance of the secondary canal system. To support responsible development and public safety, DTPW’s <a href="https://www.miamidade.gov/global/transportation/public-works/home.page">Public Works team</a> manages permitting for all work within County rights-of-way and enforces compliance for unpermitted work. Together, the Department of Transportation and Public Works is building smarter infrastructure, improving mobility, and creating stronger connections for the future. Read more about our local policies and Administrative Orders for <a href="https://www.miamidade.gov/global/transportation/equal-employment-opportunity.page">equal employment opportunity</a>, <a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser154032152188682">Disadvantaged Business Enterprise Program</a>, <a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser1478804354805457">accessible Transit services</a>, and filing a <a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser1499958278524275">discrimination complaint (Title VI) on Transit</a>. /resources/images/banners/transit-banner2.jpg other Director/CEO Stacy L. Miller, P.E. Stacy%20L.%20Miller%2C%20P.E. /global/government/biographies/transit.page Overtown Transit Village North - 701 NW 1st Court [loc1462483157330387] : Miami ^ 33136 loc1462483157330387 Suite 1700 786-469-5675 /global/transportation/home.page facebook twitter instagram linkedin <a class="twitter-timeline" href="https://twitter.com/IRideMDT" data-widget-id="732214880321863680">Tweets by @IRideMDT</a> <script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+"://platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs");</script> To request materials in an accessible format, or if you require special accommodations, please contact our: ADA Coordinator [email protected] 786-469-5225 transportation-and-public-works org1462998452723391 loc1462483157330387 Overtown Transit Village North 701 NW 1st Court Suite 1700 Miami 33136 786-469-5675 /global/transportation/home.page facebook,twitter,instagram,linkedin https://www.facebook.com/GoMiamiDade/,https://twitter.com/GoMiamiDade,https://www.instagram.com/gomiamidade/,https://www.linkedin.com/company/miami-dade-dtpw/ Director/CEO

transit-accessibility loc1454083427870685,loc1471286303615701,loc14999543014926,loc1454454181420459 prod1478111941261649 ser1478804354805457 local county miami-dade department department Transportation and Public Works Contact Us /global/transportation/contact-transit.page About Us /global/transportation/about-transit.page /global/publicrecords/search.page Miami-Dade County Department of Transportation and Public Works We connect people to places by providing a high-quality, safe, reliable, clean and efficient mass transit system that meets the travel needs of the County's growing population and we provide vital transportation infrastructure systems and services. The Department of Transportation and Public Works (DTPW) keeps the County moving by connecting people, communities, and opportunities through a world-class transportation network. Our mission is to deliver safe, reliable, and efficient public transportation services while building and maintaining the critical infrastructure that supports the growing and vibrant communities of Miami-Dade County. Our mass transit system includes: <ul> <li><a href="/global/transportation/metrobus.page">Metrobus</a></li> <li><a href="https://www.miamidade.gov/global/news-item.page?Mduid_news=news1761338204600511">BRT Metro Express</a></li> <li><a href="/global/transportation/metrorail.page">Metrorail</a></li> <li><a href="/global/transportation/metromover.page">Metromover</a></li> <li><a href="https://www.miamidade.gov/global/news-item.page?Mduid_news=news1603294207891707">MetroConnect microtransit service</a></li> <li><a href="/global/service.page?Mduid_service=ser1471890065439510">Special Transportation Service</a></li> </ul> Beyond public transportation, the department plays a vital role in maintaining and enhancing the county’s transportation infrastructure. DTPW manages and maintains all countywide traffic signals, traffic control signs, street signage, pavement markings, and county- and state-owned street lighting systems to help keep roadways safe and accessible. The department’s <a href="https://www.miamidade.gov/global/transportation/public-works/home.page">Public Works operations</a> also oversee the construction, operation, and maintenance of movable and fixed bridges, roadway repairs, swales, guardrails, and county road rights-of-way. In addition, DTPW operates and maintains the iconic<a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser1684342734896148"> Rickenbacker and Venetian causeways</a>, ensuring safe and seamless travel for residents and visitors alike. The department is also committed to protecting the community and environment through management of the <a href="https://www.miamidade.gov/global/transportation/public-works/stormwater-utility.page">County Stormwater Utility</a>, supporting flood prevention efforts, water quality protection, and maintenance of the secondary canal system. To support responsible development and public safety, DTPW’s <a href="https://www.miamidade.gov/global/transportation/public-works/home.page">Public Works team</a> manages permitting for all work within County rights-of-way and enforces compliance for unpermitted work. Together, the Department of Transportation and Public Works is building smarter infrastructure, improving mobility, and creating stronger connections for the future. Read more about our local policies and Administrative Orders for <a href="https://www.miamidade.gov/global/transportation/equal-employment-opportunity.page">equal employment opportunity</a>, <a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser154032152188682">Disadvantaged Business Enterprise Program</a>, <a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser1478804354805457">accessible Transit services</a>, and filing a <a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser1499958278524275">discrimination complaint (Title VI) on Transit</a>. /resources/images/banners/transit-banner2.jpg other Director/CEO Stacy L. Miller, P.E. Stacy%20L.%20Miller%2C%20P.E. /global/government/biographies/transit.page Overtown Transit Village North - 701 NW 1st Court [loc1462483157330387] : Miami ^ 33136 loc1462483157330387 Suite 1700 786-469-5675 /global/transportation/home.page facebook twitter instagram linkedin <a class="twitter-timeline" href="https://twitter.com/IRideMDT" data-widget-id="732214880321863680">Tweets by @IRideMDT</a> <script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+"://platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs");</script> To request materials in an accessible format, or if you require special accommodations, please contact our: ADA Coordinator [email protected] 786-469-5225 transportation-and-public-works org1462998452723391 loc1462483157330387 Overtown Transit Village North 701 NW 1st Court Suite 1700 Miami 33136 786-469-5675 /global/transportation/home.page facebook,twitter,instagram,linkedin https://www.facebook.com/GoMiamiDade/,https://twitter.com/GoMiamiDade,https://www.instagram.com/gomiamidade/,https://www.linkedin.com/company/miami-dade-dtpw/ Director/CEO