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Important Global Message

Maintenance Alert

The Miami-Dade County Portal will be undergoing maintenance starting at 11 p.m. Saturday, May 3 and for all of Sunday, May 4. Intermittent outages may be experienced. We apologize for any inconvenience.

Thank you for your patience as we improve our online services.

Accessibility

   Buses with wheelchair lifts and low-floor buses, available on all routes, have raised our transit system to a new level of accessibility, providing increased independence for our passengers with disabilities.

All Miami-Dade Transit buses are now wheelchair-accessible. Look for the international accessibility symbol on the front and side of the bus. If any barrier prevents your approaching the bus stop in a wheelchair or interferes with boarding, report the problem at 305-654-6586, Monday through Friday, 8:30 a.m. to 4:30 p.m. Most routes connect with Metrorail. Where applicable, transferring is available between bus routes.

In accordance with the Department of Transportation's Americans with Disabilities Act (DOT ADA) Key Station rules, the following ten Metrorail stations are readily accessible to and usable by individuals with disabilities, including those who use wheelchairs: Dadeland South, Dadeland North, South Miami, Douglas Road, Brickell, Government Center, Civic Center, Dr. Martin Luther King, Jr. Plaza, Tri-Rail and Okeechobee.

For further information regarding MDT Metrorail Key Stations and FTA Assessments, check Key Stations Compliance Updates (24MB)adobe reader

Discount Fares for Riding Metrobus or Metrorail

Most residents and visitors with disabilities can ride Metrobus or Metrorail at half the regular fare with a discount-fare EASY Card. You must load your EASY Card with monetary value to ride at the discount fare of $1.10 per trip, or with a 1-Day pass for $2.80, a 7-Day pass for $14.60 or a 1-Month pass for $56.25 before boarding a bus or train.

Free Parking
Metrorail riders with a state-issued parking permit or license plate for people with disabilities may park free in spaces designated for disabled riders.

 

Accessible Services

Accessibility features include accessible parking, elevators, platform tactile tiles, raised lettering and Braille signage, wheelchair turnstiles, a public-address system, curb cuts, elevator status announcements and TDDs.

ADA Compliance

The Office of Civil Rights and Labor Relations ADA Compliance Unit has professional supervision over MDT’s procedures regarding departmental compliance with the Americans with Disabilities Act.

Elevators and Escalators Service Status

Get information on elevator and escalator service outings.

Priority Boarding and Exiting the Bus for Persons using Wheelchairs

Passengers using wheelchairs have the right to board and exit the bus first before any passenger  - ahead of those with an ambulatory disability and those without a disability.

Stop Announcements and Route Identification

Bus stop announcements are made on all Metrobus routes, regardless of whether the route is wheelchair accessible or not.

Service Animals

Service animals are allowed to board Metrobus, Metrorail, Metromover and STS, as long as the animal does not pose a direct threat to the health or safety of others or cause a significant disruption in service.

Special Transportation Service (STS)

If you have a disability, as classified by the Americans with Disabilities Act (ADA), that prevents you from using regular transit services (Metrobus, Metrorail, and/or Metromover), you may be eligible to use Special Transportation Service (STS). This service offers shared-ride, door-to-door transportation using accessible vehicles. The service is available throughout most of urbanized Miami-Dade County and operates seven days a week, 24 hours a day.

Emergency Evacuation Assistance Program (EEAP)

Miami-Dade residents who require daily skilled nursing care, assistance with daily living, or have life-saving medical equipment dependent on electricity should register for the Special Needs & Emergency Evacuation Assistance Program for transportation and/or shelter assistance in case of hurricanes or other disasters.

Back to Top Page Last Edited: Mon Sep 23, 2013 10:34:34 AM
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