Important Global Message
The Miami-Dade County Portal will be undergoing maintenance starting at 11 p.m. Saturday, May 3 and for all of Sunday, May 4. Intermittent outages may be experienced. We apologize for any inconvenience.
Thank you for your patience as we improve our online services.
Priority Boarding and Exiting the Bus for Persons using Wheelchairs
Passengers using wheelchairs have the right to board and exit the bus first before any passenger - ahead of those with an ambulatory disability and those without a disability.
The only time Bus Operators are able to bypass wheelchair-using passengers who are waiting at the bus stop, is when all the securement locations on the bus are occupied by other wheelchair-using passengers.
Areas of the bus designed for wheelchairs may be used by any customer until a wheelchair needs to be secured. Signs and accessible space decals throughout the bus indicate that customers with disabilities have seating priority within these areas. Customers occupying priority seating will be asked to move in order to accommodate a customer using a wheelchair.
- More about wheelchair access.
Accessible Metrobus Routes
All Miami-Dade Transit buses are now wheelchair-accessible. Look for the international accessibility symbol on the front and side of the bus. If any barrier prevents your approaching the bus stop in a wheelchair or interferes with boarding, report the problem at 305-654-6586, Monday through Friday, 8:30 a.m. to 4:30 p.m. Most routes connect with Metrorail. Where applicable, transferring is available between bus routes.
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