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Important Message > Customers may experience a longer than normal wait when calling the Water and Sewer Department due to external service interruptions. Manage your account to address all your billing and service needs online.
Recent rains led to the lifting of the Water Shortage order issued in March. Permanent water restrictions still remain in effect in Miami-Dade County.
Find out the different ways you can pay your water bill, manage water service and more.
There are several reasons you may have received a high water bill, such as leaky pipes. Find out more.

Read the 2012 Water Quality Report

From quenching your thirst, to cooking, bathing and washing your clothes, water is a key ingredient. The Miami-Dade Water and Sewer Department delivers top notch water that meets or exceeds all local, state and federal guidelines to assist you in completing these chores. The Department's 2012 Water Quality Report details these high standards.

> Read the 2012 Water Quality Report 
> Visit the Water Quality Report page

Water Restrictions

Miami-Dade County residents and business owners must remember that lawn watering is not allowed between 10 a.m. and 4 p.m. Residents and businesses with odd-numbered addresses can water on Wednesdays and Saturdays, while those with even-numbered addresses can water on Thursdays and Sundays.

> Read more about Water Restrictions

Love your tap water!

It's refreshing, good for you and very inexpensive. It's your Miami-Dade County tap water. Water & Sewer Department specialists test our water more than 100,000 times a year to ensure it's safe. So drink up!

> Learn about your tap water
> H20 Fights Presents: Tap Water vs. Bottled Water

Water Conservation

Miami-Dade County's Water Conservation program offers countless tips and programs to save water and money. Learn about the benefits of a rain barrel, switch your old showerhead to an efficient one -- for free -- and much more!

> Visit the Water Conservation site

Water and Sewer

Department and other agencies to finalize consent decree for wastewater improvements

The Miami-Dade Water and Sewer Department is in negotiations with the United States Environmental Protection Agency and the Florida Department of Environmental Protection to finalize a Consent Decree for improvements to the County’s wastewater collection and treatment system.

Solicitations for Wastewater System Priority Projects and the Pump Station Improvement Program (E13-WASD-01 & E13-WASD-02) can be accessed via the list of solicitation documents.

What the Department does daily

Every day, the Water & Sewer Department manages the flow and treatment of hundreds of millions of gallons of water. Learn about the work done to ensure the safety of your drinking water and much more.

  • Check out the Water and Sewer Department's video playlist
  • Procurement process has begun for sewage main replacement project

    This Design Build Project will replace the existing 54-inch sewage Force Main (FM) that extends from Virginia Key to Fisher Island. The FM replacement project will consist of a segmental tunnel, deep shafts, horizontal directional drilling, and the open cut installation of a 60-inch force main.   

    Reading your water meter

    Watch how easy -- and important -- it is to read your water meter so you can monitor your water usage and check for leaks.

    Can the grease!

    You've cooked a delicious meal, so how do you get rid of any leftover grease? Can it! Doing so prevents clogged pipes and potentially costly repairs. Just pour the grease in a metal can, let it cool, then throw the can in the trash.

    Watch the video and learn more!

    Requesting Premise Location Certification

    Title companies, attorneys or residents requesting Premise Location Certification for properties served by the Water and Sewer Department can order one by contacting the Department.

    Water conservation surcharge

    As part of a series of water conservation initiatives in 2009, the Miami-Dade Board of County Commissioners approved permanent year-round landscape irrigation restrictions to help protect the County's water resources.

    In an effort to encourage conservation among customers who consume large quantities of water, the Commissioners also approved the MDC Water Conservation Surcharge. Miami-Dade County applies this surcharge only when the South Florida Water Management District imposes water restrictions by phase, or if the District's permanent Year-Round Landscape Irrigation Rule is in effect.

    Currently, the District has placed the Year-Round Landscape Irrigation Rule in effect throughout South Florida. In turn, the MDC Water Conservation Surcharge applies.

    Water Supply Certification Program

    The Water and Sewer Department (WASD) has implemented a Water Supply Certification Program to assure adequate water supply is available to all County water users as required by policy CIE-5D and WS-2C in the County's Comprehensive Development Master Plan (CDMP) and in accordance with the permitted withdrawal capacity in WASD's 20-year Water Use Permit.

    Project to provide a sustainable water resource

    Miami-Dade County's High-Level Disinfection (HLD) Project, with a total value of approximately $600 million, will produce highly treated wastewater. It will increase the peak flow capacity of the South District Wastewater Treatment Plant by 27%, as well as reduce the potential of sewer overflows.

    If you cannot view PDF Get Acrobat! files, you can download Acrobat Reader  for free from Adobe Systems, Inc. In order to use PDF files, you must have Acrobat installed on your computer.

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