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Maintenance Alert

The Miami-Dade County Portal will be undergoing maintenance starting at 11 p.m. Saturday, May 3 and for all of Sunday, May 4. Intermittent outages may be experienced. We apologize for any inconvenience.

Thank you for your patience as we improve our online services.

About Us

WASD divers Joe Armao and Daniel Machado

Joe Armao and Daniel Machado play critical roles in keeping our water clean and our sewers working. As divers with the Water and Sewer Department, they inspect all of Miami-Dade County's underwater pipeline installations so we can turn on our water and flush the toilet.

The work is dangerous, often requiring them to work in cramped spaces with zero visibility.

Our Vision Statement

The continuous delivery of excellent, cost-effective water supply and wastewater services in compliance with all regulatory requirements.

Our Mission Statement

The Miami-Dade Water and Sewer Department is committed to serving the needs of Miami-Dade County residents, businesses, and visitors by providing high-quality drinking water and wastewater disposal services while providing for future economic growth via progressive planning; implementing water conservation measures; safeguarding public health and the environment; and providing for continuous process improvements and cost efficiencies.

Every day, the Water & Sewer Department manages the flow and treatment of hundreds of millions of gallons of water. Learn about the work done to ensure the safety of your drinking water and much more.

Security Procedures at Facilities

An identification card is required to access Water & Sewer Department (WASD) facilities. See the proper procedures required for employees and non-employees.

Publications & Reports

Read publications and reports produced by the Water and Sewer Department, including:

  • Pipeline newsletter
  • Annual financial reports
  • Brochures
  • And more

All you need to know about the Miami-Dade Water and Sewer Department

Pebble Award

The Customer Service Pebble Award recognizes and rewards all Miami Dade Water and Sewer Department staff who demonstrate exceptional customer service behavior.

Water Projects

Follow ongoing water projects, including plans to use reclaimed water and the High-Level Disinfection Project.

Photo Gallery

See our gallery of photos that feature Water and Sewer Department projects and employees.

Director's Biography

About the director.

Service Centers

Residents can pay their water bill at the locations and during the hours listed.

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