Important Global Message
The Miami-Dade County Portal will be undergoing maintenance starting at 11 p.m. Saturday, May 3 and for all of Sunday, May 4. Intermittent outages may be experienced. We apologize for any inconvenience.
Thank you for your patience as we improve our online services.
Joe Armao and Daniel Machado play critical roles in keeping our water clean and our sewers working. As divers with the Water and Sewer Department, they inspect all of Miami-Dade County's underwater pipeline installations so we can turn on our water and flush the toilet.
Our Vision Statement
The continuous delivery of excellent, cost-effective water supply and wastewater services in compliance with all regulatory requirements.
Our Mission Statement
The Miami-Dade Water and Sewer Department is committed to serving the needs of Miami-Dade County residents, businesses, and visitors by providing high-quality drinking water and wastewater disposal services while providing for future economic growth via progressive planning; implementing water conservation measures; safeguarding public health and the environment; and providing for continuous process improvements and cost efficiencies.
Every day, the Water & Sewer Department manages the flow and treatment of hundreds of millions of gallons of water. Learn about the work done to ensure the safety of your drinking water and much more.
Security Procedures at Facilities
An identification card is required to access Water & Sewer Department (WASD) facilities. See the proper procedures required for employees and non-employees.
Publications & Reports
Read publications and reports produced by the Water and Sewer Department, including:
- Pipeline newsletter
- Annual financial reports
- And more
The Customer Service Pebble Award recognizes and rewards all Miami Dade Water and Sewer Department staff who demonstrate exceptional customer service behavior.
Follow ongoing water projects, including plans to use reclaimed water and the High-Level Disinfection Project.
See our gallery of photos that feature Water and Sewer Department projects and employees.
Lester Sola is the Director of the Miami-Dade Water and Sewer Department. As Director of the largest utility in the Southeastern United States, Mr. Sola is responsible for providing high-quality drinking water and wastewater disposal services to more than 2.6 million residents, businesses and visitors on a daily basis.
Residents can pay their water bill at the locations and during the hours listed.Back to Top Page Last Edited: Mon Mar 2, 2015 10:23:05 AM
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