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Hurricane Irma

As we continue our recovery and cleanup efforts, please visit the Emergency website for the latest information on openings and closings in Miami-Dade County.

New Features For Your Account

Why register and enroll?

There’s a new way to access your Miami-Dade Water and Sewer Department account. By following the two steps below, you will no longer need to have your Water and Sewer Department account number handy each time you access your account. You will also see new features, including graphical data on water and sewer usage.

Water Bill Account Features:

  • View and pay your bill
  • View water-use history
  • Update your contact information
  • Stop and transfer service
  • Enroll multiple water bill accounts under one user name

In the future, additional Miami-Dade County services will be added and you will be able to access them from your new account.

Register your new account

First, you must create a new online account. To register, here are some tips:

  • Everyone must register as a new user
  • Enter an active email account (this will serve as your user name)
  • Choose a password between 8 and 25 characters long

Register your new account

Log in to your Water and Sewer account

Now, you can enroll your Water and Sewer account. This one-time secure process takes only a few minutes to complete.

Log in / Enroll to handle your Water and Sewer account needs

Return users may log in on on the upper right corner with the log-in link.

For questions about enrolling or registering your account, call the Customer Service Call Center at 305-499-8779, Monday - Friday from 8 a.m. to 7 p.m. or email the department.



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