Dear PortMiami Valued Customer,

Please refer to the following PortMiami Advisory regarding the hours of operations of the Business Permits and Credentialing Sections.  These actions are part of the prevention directives to keep our employees and community safe from the spread of COVID-19.

Busines Permits – Open Virtually (Email/Phone/Mail)

We will continue to assist you via phone and email.  Please refer all your questions, needs and concerns to Susel Ferrer at 305-347-4964 or by email.

You may continue to mail/email all your permit-related documentation.  Please ensure all documents and payment are mailed to the following address:

PortMiami, Business Permits Office
Attn:  Susel Ferrer
1001 North America Way, Suite 115
Miami, FL 33132

Credentials Section

Please submit all Dockside and Firearm Permits to Credentials section via email.

For immediate issues accessing any of the terminals cartage and trucking companies can contact Safety & Security by telephone 305-329-4050.

We will continue to keep you informed regarding terminal operations via email. Port users are also encouraged to contact the cargo terminals to confirm their hours of operations. Please see the pertinent contact information below for your reference.

After a PortMiami Business Permit is approved for a Seaport partner, contractor and/or vendor, all personnel needing access to the Port shall apply for a PortMiami Identification Card.  A PortMiami Identification Card must be conspicuously displayed at all times when accessing or working on Port premises. 

Applicants with a valid Transportation Worker Identification Credential (TWIC) card will be issued a green identification badge which provides them unescorted access to designated restricted and secure areas based on their purpose for access. 

Applicants without a valid TWIC card will be issued a yellow identification badge, and will require escort by a TWIC holder to enter designated restricted or secure areas.  They must remain accompanied by that escort at all times.

Willfully and knowingly providing false information in an attempt to obtain a PortMiami Identification Badge is a third-degree felony punishable by up to five (5) years in jail and a $5,000 fine (FS 775.082 or 775.083).

Applicants are responsible for returning all PortMiami Identification Badges to the Credentials Section upon termination of employment or change of company.

By requesting for a PortMiami Identification Card, applicants agree to abide by all rules and regulations as established by the Miami-Dade Seaport Department and PortMiami Tariff No. 010.

To apply for a PortMiami Identification Card, please verify that your company has a valid business permit and has submitted the Signatures Authorization Letter  on their official letterhead.  To confirm that your company has an active operating permit, you may contact the Permits Section at (305) 347-4964.

Requirements

The Transportation Security Administration (TSA) is granting a temporary exemption regarding the expiration of certain TWIC cards. TSA will extend by 180 days the expiration date of TWIC cards that expired on or after March 1, 2020. Please refer to the attached Exemption From TWIC Expiration Provisions released by TSA earlier today.

This exemption became effective on April 10, 2020 and will remain in effect through July 31, 2020, unless otherwise modified by TSA through a formal notice published in the U.S. Federal Register. TSA may extend this exemption depending on the status of the Corona Virus Disease 2019 (COVID-19) National Emergency.

The PortMiami TWIC office has reopened. Hours are 7:30 a.m. to 4:30 p.m., Monday through Friday.

You may access this exemption through the Federal Register website.

For further information, please visit the TSA website or contact the TSA TWIC Program at [email protected]

We will continue to keep you informed of any operational updates. We sincerely hope you and your families remain safe during these times.