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Important Global Message

Maintenance Alert

The Miami-Dade County Portal will be undergoing maintenance starting at 11 p.m. Saturday, May 3 and for all of Sunday, May 4. Intermittent outages may be experienced. We apologize for any inconvenience.

Thank you for your patience as we improve our online services.

Riding Metrobus

Get tips on stopping, boarding and riding the bus to ensure you have a safe and pleasant trip.

Paying Your Fare

Cost per trip is $2.25.

For easy riding, use an EASY Card or EASY Ticket. Just tap your card or ticket on the farebox and board. You can also pay with cash (no pennies), but change will not be provided. The EASY Card or EASY Ticket will be needed to take advantage of free bus-to-bus transfers. Board your bus within three hours after tapping out of a Metrorail station or boarding your last bus. (A return trip is not considered a transfer and will require full fare.) Cash-paying customers must pay the full fare each time they board a bus, as paper transfers have been eliminated.

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A Sign Marks the Bus Stop

Always wait for the bus at the green bus stop sign, which lists the routes serving the stops. When the bus nears your stop, listen for the Bus Operator or automated voice that announces the name or number and final destination of the route. Visual announcements are provided above the windshield. A number, name/letter, or both identify most bus routes.  A letter attached to a number  (Example: 22A) identifies a branch of a route. Other routes may have a number and name, such as 51-Flagler MAX or 202 Little Haiti Connection.

It is important to check the display sign to be sure the bus is traveling to your destination. You can also ask the Bus Operator for the bus route or final destination if no announcement is made when the bus nears your stop.  Have your exact fare, EASY Card, EASY Ticket, Golden Passport, or Patriot Passport ready. Allow passengers in wheelchairs and any passenger with a physical disability to board or exit first.

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Hours of Operation

Several bus routes operate 24 hours a day and three routes provide overnight service between 11 p.m. and 6 a.m. See individual route schedules for hours of operations.

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Report damages, replacements & repairs

To report any damages, replacements, or repairs to bus benches, bus signs or bus shelters, contact 305-891-3131. The same number can also be dialed for any trash can complaints or to report trash overflow at a bus stop.

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Safety and Comfort

Be sure to remain behind the yellow (or white) safety line, and use the handrails for support. Standing or sitting in the stairwells is prohibited. When seated, keep your arms, legs, and personal items out of the aisles.

For the safety and comfort of all passengers, the following is prohibited: playing radios, cassette tapes, CDs, etc. without earphones; smoking, eating and drinking.

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To Stop the Bus

When the bus stop of your destination is announced, signal the operator one block before your stop by pulling the cord, or pushing the stop button or tape. The tape is located between the windows and above the windows and rear door in some buses.  The cord runs along the window in most minibuses. The button is on the vertical pole in newer buses. Large push buttons are also located in wheelchair spaces. Wait for the bus to come to a complete stop.  Exit the bus through the rear door whenever possible.

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Lost and Found

Miami-Dade Transit does not assume responsibility for lost items. Before leaving the bus or train, always check your packages and personal belongings. If you do forget something, call Lost and Found, 786-469-5564, Monday through Friday, 8 a.m. - noon; 1 p.m. - 5 p.m.

The Lost and Found Division is located in the Overtown Transit Village at 701 NW 1st Court, Suite 140, Miami, Florida 33136.  

Report a lost item via email.

  • When you call, be ready with information that can help us identify your lost item, such as a detailed description or a unique characteristic of an item.
  • Knowing the run number of the bus or train, the bus route number, the bus or car number, station name, the time of day you traveled, and the direction of travel can help. 
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Connecting to Other Miami-Dade Transit Systems

For more information on the various other systems outside of Miami-Dade Transit

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Priority Seating and Accessibility

Seats in the front of the bus directly behind the operator and next to the door are reserved for persons using wheelchairs, persons with ambulatory disabilities and senior citizens.

Priority Seating Areas:  The front seats facing the front of the bus are designated as Priority Seating Areas for persons with disabilities and senior citizens.  DO NOT sit in these areas unless you are elderly or are a person with a disability.

Mobility Aids Securement Area:  Mobility Aids Securement Areas are reserved. Federal law requires that other passengers sitting in the securement areas move to other available seats or stand when a person using a mobility aide boards the bus. DO NOT sit in any of the Mobility Aide Securement Areas if you are elderly or a person with a disability. You will have to move to another seat or stand if a person using a mobility aid boards the bus.

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In a Metrobus Emergency

In an emergency:

  • Remain calm and notify the bus operator immediately. The operator will assist passengers and call for help if needed.
  • For fire or similar emergencies, call 911.
  • If you see something suspicious, immediately call Transit Watch at 305-375-2700. This hotline is open 24 hours a day, seven days a week, and all reports are kept confidential.

You can also call Customer Services at 305-891-3131, Monday through Friday, 7 a.m. to 7 p.m.; Saturday, 8 a.m. to 5 p.m.; Transit information agents are not available on Sundays or County-observed holidays.

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Transfers and Fees

You can now use your Miami-Dade Transit EASY Card or Ticket on several municipal transit services for simple and stress-free travel throughout our community.

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If you cannot view PDF Get Acrobat! files, you can download Acrobat Reader  for free from Adobe Systems, Inc. In order to use PDF files, you must have Acrobat installed on your computer.

Page Last Edited: Wed Apr 9, 2014 10:14:16 AM
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