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Accessible Transit Services

Accommodations are made for people with disabilities to access and ride Metrobus, Metrorail and Metromover. 

Accessible services include parking, elevators, platform tactile tiles, raised lettering and Braille signage, wheelchair turnstiles, a public-address system, curb cuts, elevator status announcements and Telecommunications Devices for the Deaf. 

Report problems online if you have any issues with services. You can also download the form and send it by fax, email or mail. The average response time for an ADA grievance is fifteen days.

Phone Number(s)

Email / Mail

Locations and Hours

  • 311 Service Center North Dade

    15555 Biscayne Boulevard, Miami, FL 33181
    Monday
    7:30 a.m. - 4:00 p.m.
    Tuesday
    7:30 a.m. - 4:00 p.m.
    Wednesday
    7:30 a.m. - 4:00 p.m.
    Thursday
    7:30 a.m. - 4:00 p.m.
    Friday
    7:30 a.m. - 4:00 p.m.
    *Excluding county observed holidays.
  • Herbert S. Saffir Permitting and Inspection Center

    11805 SW 26 Street, Miami, FL 33175
    Monday
    7:30 a.m. - 4:00 p.m.
    Tuesday
    7:30 a.m. - 4:00 p.m.
    Wednesday
    7:30 a.m. - 4:00 p.m.
    Thursday
    7:30 a.m. - 4:00 p.m.
    Friday
    7:30 a.m. - 4:00 p.m.
    *Excluding county observed holidays.
  • South Dade Justice Center

    10710 SW 211 Street, Cutler Bay, FL 33189
    Monday
    9:00 a.m. - 4:00 p.m.
    Tuesday
    9:00 a.m. - 4:00 p.m.
    Wednesday
    9:00 a.m. - 4:00 p.m.
    Thursday
    9:00 a.m. - 4:00 p.m.
    Friday
    9:00 a.m. - 4:00 p.m.
    *Excluding county observed holidays.
  • Stephen P. Clark Center

    111 NW 1st Street, Miami, FL 33128
    Monday
    8:00 a.m. - 5:00 p.m.
    Tuesday
    8:00 a.m. - 5:00 p.m.
    Wednesday
    8:00 a.m. - 5:00 p.m.
    Thursday
    8:00 a.m. - 5:00 p.m.
    Friday
    8:00 a.m. - 5:00 p.m.
    *Excluding county observed holidays.

Related Services

Transportation & Public Works

Alice N. Bravo, P.E., Director

Overtown Transit Village North
701 NW 1st Court, Miami, FL 33136
786-469-5675786-469-5675

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