Special Transportation Service (STS)
STS fares will be reinstated starting June 1, 2021.
The cost per trip is $3.50 (exact change only).
Trip vouchers can be purchased in advance from the contractor by calling 305-871-1111.
Expired vouchers will be honored by the contractor.
To book a trip, contact STS reservations at 305-871-1111, Monday through Friday from 8 a.m. to 5 p.m. (Reservations can be made one to seven days in advance). Same day trips are not available.
Reservations may also be made at STSConnect.
For additional information, please contact Paratransit Customer Service at 786-469-5000, Monday through Friday from 8 a.m. to 5 p.m., except County-observed holidays.
Related Documents
ADA Disclaimer
To request materials in an accessible format, or if you require special accomodations, please contact our ADA Coordinator:
Online Options
Phone Number(s)
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STS Customer Service
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STS Customer Service Fax
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STS Certification
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STS Certification Fax
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STS Appeals
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Fax Number
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STS Reservations
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TTY Users
Email / Mail
- Email Us
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Department of Transportation and Public Work Office of Civil Rights and Labor Relations ADA Compliance
Americans with Disabilities Act (ADA) Officer
701 NW 1st Court, Suite 1700
Miami FL 33136
Locations and Hours
All Special Transportation Locations

Transportation & Public Works
Jimmy Morales, Interim DirectorOvertown Transit Village North
701 NW 1st Court,
Suite 1700
Miami, FL 33136
786-469-5675