Special Transportation Service (STS)

Important Message:

All transit riders are reminded that they are required to wear face coverings, as per Miami-Dade County's emergency order.

We are asking customers to use public transit and STS services for essential trips only, until further notice. Metrorail and Metrobus fares have been suspended for riders who depend on public transportation for essential trips. Customer Service and STS offices are closed until further notice. Please use our online services and mobile applications to stay connected.

For all STS concerns, please call 786-469-5000 to leave a message or email your request to [email protected]. All messages will be answered in the order in which they are received Monday through Friday between the hours of 8 a.m. and 5 p.m.

Special Transportation Service (STS) is a shared-ride public transportation service of Miami-Dade County in compliance with the complementary paratransit service provisions of the Americans with Disabilities Act (ADA) of 1990. STS offers door-to-door transportation service from the main entrance of pick-up to the main entrance of drop-off locations.

The service operates 24 hours a day, 7 days a week and can be used throughout Miami-Dade County.

Related Documents

ADA Disclaimer

To request materials in an accessible format, or if you require special accomodations, please contact our ADA Coordinator:

Phone Number(s)

Email / Mail

Locations and Hours