Important Message: Per federal mandate, face masks remain a requirement for any transit rider, both inside of a Miami-Dade Transit or STS vehicle and at a Miami-Dade Transit facility, including at bus stops and on the platforms.
STS cost is $3.50 per trip.
STS trips have been modified to address increased service demand by implementing multiple riders under the following guidelines:
Drivers and passengers are required to wear face covering while inside vehicles.
Protective shields have been installed in vehicles between drivers and clients and between rows in passenger vans.
High-contact areas and surfaces are cleaned and disinfected after each drop-off.
Additional field monitors have been added to ensure STS drivers follow enhanced safety measures.
The department will continue to follow the latest guidance from the CDC, FDOH, and Miami-Dade County to ensure the actions being taken are comprehensive and appropriate.
Customer Service and STS offices are closed until further notice. Customers who need assistance can use our online services and mobile applications to stay connected or call the Paratransit Call Center at 786-469-5000, Monday through Friday, between the hours of 8 a.m. and 5 p.m. or via email at [email protected].
STS is a shared-ride public transportation service of Miami-Dade County in compliance with the complementary paratransit service provisions of the Americans with Disabilities Act (ADA) of 1990. STS offers door-to-door transportation service from the main entrance of pick-up to the main entrance of drop-off locations.
The service operates 24 hours a day, 7 days a week and can be used throughout Miami-Dade County.
Who is eligible for STS?
Miami-Dade County residents whose physical or mental disability prevents them from using accessible public transportation (Metrobus, Metrorail, or Metromover) independently.
Miami-Dade County residents with temporary disabilities are eligible for STS during the period of their disability.
People with disabilities from out-of-town that are presumed eligible under ADA jurisdiction.
Print and complete the application. A Florida Licensed Physician must complete and sign the STS application. Send the STS application with all medical documentation to the STS certification office via:
Department of Transportation and Public Work Office of Civil Rights and Labor Relations ADA Compliance Americans with Disabilities Act (ADA) Officer 701 NW 1st Court, Suite 1700 Miami FL 33136
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