Schedule a Bulky Waste Pickup

• You can make an appointment online, through the MDC Solid Waste App, the 311 Direct app (both apps are available for download for free at the Apple iTunes or the Google Play app stores) or by calling 311.

• Schedule your appointment first. That way you can be assured that the date you want is available and avoid a warning from code enforcement.  Once your appointment is confirmed, you can place your trash at the curb no more than 3 days before your appointment date. 

• Be sure to place your trash at the curb by 7 a.m. on your appointment day.

• The Bulky Appointment System calendar will have appointments available 30 days in advance. 

• If you need to cancel your appointment, you can do so online, via the app or by calling 311. The cancellation request must be received 2 days prior to your appointment. Remove anything that has been placed at the curb.

If your appointment day is Monday, you must cancel before midnight Thursday
If your appointment day is Tuesday, you must cancel before midnight Friday
If your appointment day is Thursday, you must cancel before midnight Tuesday
If your appointment day is Friday, you must cancel before midnight Wednesday

• Waitlists or fit-ins are not available with our Bulky Appointment System. Like with any other appointment system, when the services are already booked, you’ll have to sign up for the next available appointment date. As an alternative, you can always take your trash to one of the 13 Neighborhood Trash and Recycling Centers. The locations are open daily from 7 a.m. to 5:30 p.m. for household trash disposal needs.

• Place your trash at the curbside no more than three days in advance of your bulky appointment date. If you place your trash at the curb on your appointment date, it must be at the curb by 7 a.m.
• Trash should be placed within 10 feet of the street and at least five feet from mailboxes, parked cars, trees, utility poles, sprinkler heads and other obstructions that might be damaged by the collection equipment.
• A 15-foot clearance is required from the ground to the lowest hanging tree branch or power line.
• Tree limbs in the pickup pile should be no more than five feet long.
• Only up to three cubic yards of wooden fence is allowed. 

Duplex owners have the option to combine up to four bulky waste pickups into 1 pickup of up to 100 cubic yards. Anything in excess of 25 cubic yards per pickup will exhaust the next available pickup.

This means if you set out 35 cubic yards, the additional 10 yards will exhaust pickups #1 and #2. You will then have 2 pickups remaining.

If you have used your available bulky waste pickups or you have more than 50 cubic yards for collection, you can use one of the following options to manage your bulky trash:

• Take your trash to one of the 13 Neighborhood Trash and Recycling Centers.
• Inquire about for-fee bulky waste service. The cost is $25 per cubic yard. The Excess Yardage Approval Form, signed by the property owner, is required for removal of excess bulky waste.
• Contact a private hauler to remove the excess trash for a fee.

• Furniture - sofas, chairs, tables, cabinets and carpets (must be rolled).
• White goods or appliances - stoves, refrigerators, freezers (refrigerator and freezer doors must be removed), water heaters, washing machines, dryers.
• Mattresses - must be fully encased in a plastic mattress bag or sleeve and sealed with weather-resistant tape, such as packing tape or duct tape. The box spring does not have to be encased. Violations may result in a $100 fine.
• Fences - chain link and wooden fences must be rolled and no higher than five feet. Only up to three cubic yards of wooden fence is allowed.
• Tree cuttings - must be no more than five feet in length.
• Construction and demolition materials -kitchen cabinets, bathtubs, sinks and vanities steel, concrete, glass, brick, asphalt, roofing material, lumber, drywall and tile limited to no more than 3 cubic yard (a pile no larger than 3 green 95 gallon waste carts).
• Electronic equipment - Electronics should not be placed in a trash pile. It is illegal to take electronics to the landfills. Customers would need to take their electronics to any of the TRCs that accept used electronics or one of the two Home Chemical Collection Centers.
• Disabled power tools – i.e. lawnmowers (they must be completely free of fluids such as motor oil or gasoline).

• Tires
• TVs
• Garbage - food and kitchen waste
• Auto parts
• Central air units
• Fiberglass used for insulation
• Free-flowing liquids
• Household chemicals
• Oil-based paint
• Rock, dirt or sand
• Any single item weighing more than 150 pounds

This service is provided through your $484 fee which is a non-ad valorem assessment on your annual tax bill.