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Past Due Account

Payment for water and sewer bills are due upon receipt. Payments received after the past due date indicated on the bill will be subject to a 10 percent late charge. If payment is not received within 10 days of the due date, service is subject to disconnection and the account may be terminated.

If service is disconnected, you will be charged disconnection and reconnection fees. If your service is terminated, your deposit will be applied to the bill and you will receive a final bill for the balance due, or, in the case of a credit balance, receive a refund.

Service will not be reinstated until the final bill is paid in full and the customer reapplies for service and pays a new deposit. You will also be unable to receive service at any other location served by the Miami-Dade Water and Sewer Department until the outstanding balance is cleared.

Back to Top Page Last Edited: Thu Nov 15, 2012 9:34:35 AM
water

My Account

Visit the My Account page to:

  • Find out how to pay your bill
  • Start, stop or transfer water service
  • View your bill
  • See a variety of account resources, including high bills and billing adjustments

Customer Service

Monday - Friday
8 a.m. - 4:30 p.m.
305-665-7477

  • New service connection
  • Disconnection of existing service
  • Transfer service
  • Billing problems
  • Complaints
  • Inquiries
  • Disconnection of service due to non-payment
  • Other account questions

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