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Important Global Message

Maintenance Alert

The Miami-Dade County Portal will be undergoing maintenance starting at 11 p.m. Saturday, May 3 and for all of Sunday, May 4. Intermittent outages may be experienced. We apologize for any inconvenience.

Thank you for your patience as we improve our online services.

Reading Your Water Bill

Please take a few minutes to read over this pamphlet explaining the features of your water and sewer bill. Note that all applicable fees, charges and deposits since opening an account are reflected on your first bill.

Residential customers are billed quarterly.

If you cannot view PDF Get Acrobat! files, you can download Acrobat Reader  for free from Adobe Systems, Inc. In order to use PDF files, you must have Acrobat installed on your computer.

Back to Top Page Last Edited: Sat Jan 28, 2012 12:29:50 PM
water

My Account

Visit the My Account page to:

  • Find out how to pay your bill
  • Start, stop or transfer water service
  • View your bill
  • See a variety of account resources, including high bills and billing adjustments

Customer Service

Monday - Friday
8 a.m. - 4:30 p.m.
305-665-7477

  • New service connection
  • Disconnection of existing service
  • Transfer service
  • Billing problems
  • Complaints
  • Inquiries
  • Disconnection of service due to non-payment
  • Other account questions

Contact Us online

 
 
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