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Hurricane Irma

As we continue our recovery and cleanup efforts, please visit the Emergency website for the latest information on openings and closings in Miami-Dade County.

Divisions of the Internal Services Department

The Internal Services Department (ISD) supports governmental operations by providing procurement services, facility management, design and construction management, fleet management, risk management, surplus property disposition services, capital inventory management, and small business program management and services. Additionally, ISD is engaged in real estate development and management, Americans with Disabilities Act compliance, elevator regulation, and parking services.

Americans with Disabilities Act Coordination

The Miami-Dade County ADA Office’s mission is to ensure Miami-Dade County’s compliance with the Americans with Disabilities Act (ADA) and related laws. The Office helps County departments understand the importance of the ADA, their obligations under the Act, the options for meeting those obligations, and how different options will impact people with disabilities. The Office also works to heighten awareness of disability issues, both within County departments and the local community.

Design and Construction Services

Plans, designs, and manages new facility construction and major renovations of County facilities; develops countywide construction management standards and policies.

Facilities and Utilities Management

Manages, renovates, and maintains County-operated facilities and parking operations; administers countywide security and energy performance contracts, and manages utility use; regulates elevator equipment throughout Miami-Dade County.

Fleet Management

Maintains the County’s light and heavy mobile equipment fleet, provides fuel and/or maintenance to County departments, municipalities and other governmental entities; and administers the Vehicle Replacement and Fuel Conservation Program.

Real Estate Development

Administers countywide joint real estate development, real property lease negotiation and management, property acquisition, and sales.

Risk Management

Administers self-insured workers' compensation and liability programs, and countywide safety and property/casualty programs.

Small Business Development


Certifies small businesses; promotes opportunities for small businesses and local workers on County contracts through enforcement of small business and work force program goals, prompt payment policies, and responsible and living wage requirements.

Strategic Procurement

Manages the procurement of goods and services purchased through bids, request for proposals, and other solicitation instruments; administers the Architectural and Engineering (A&E) selection process and the Equitable Distribution Program (EDP); manages A&E technical certification, prequalification for A&E services, the Miscellaneous Construction Contract Program (MCC), vendor registration and outreach vendor information.

Policy, Legislation and Business Services


Directs departmental legislative, agenda coordination, and policy initiatives; manages the County Store, including retail operations, surplus bid sales, and online auctions; manages countywide printing, graphics, mail services, countywide capital inventory process; and, manages countywide office supplies purchasing and delivery.

Budget & Finance


Provides departmental support and coordination of fiscal operations, budget preparation and human resources; manages parking operations and provides quality assurance, vendor and administrative support to the risk claims payment process.

Back to Top Page Last Edited: Fri Sep 7, 2018 3:34:35 PM

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