Emergency dispatchers are highly trained professionals with specialized skills used to guide victims or callers through very difficult circumstances in order to get pertinent and accurate information.
They must then use that information to make critical decisions about what resources will be needed and properly route the call to all of the necessary agencies for dispatch while simultaneously monitoring incident progress and patient status.
Fire RescueRaied “Ray” Jadallah
R. David Paulison Fire Rescue Headquarters
9300 NW 41st Street, Miami, FL 33178-2414