Inmate Contact & Visitation

All mail must be addressed to the inmate and sent by United States Postal Service. Mail sent by other couriers will not be accepted.

Only incoming personal inmate mail written on plain white, originally lined paper such as white, loose-leaf lined notebook paper; white, lined tablet paper; or white, lined legal tablet paper will be permitted.

Mail Items Not Allowed

• No hardcover books, Paperback books, magazines, newspapers and religious materials allowed.
• Any piece of mail containing nudity or sexually-oriented material.
• Greeting cards
• Postcards
• General mail containing newspaper or magazine clippings
• Colored paper and colored envelopes
• Any handwritten or typed personal correspondence on any paper other than plain white, lined paper.
• No stamps, envelopes, papers, pens, pencils, inappropriate pictures/photos, Polaroids, plastic cards, phone cards, stickers, lipstick marks, padded or bubble mailers, or glued items.

Proper Way to Address Mail

To address mail to a Miami-Dade County inmate, include full name, booking number (jail number), agency name and Digital mail center facility address: PO BOX 20527, Tampa FL 33622

Example:

Jose Lopez #140054061
Miami-Dade Corrections and Rehabilitation Department
PO BOX 20527
TAMPA FL 33622

Your return address, including your first and last name, street address, city, state, and zip code, must be included on your envelope and letter.

Phone

Inmates cannot receive calls. Friends and family members can stay in touch with an inmate by setting up a prepaid collect calling service that allows an inmate to call your phone number using deposited funds. You can set up the account online.

Deposits can be made securely through the AdvancePay® website, mobile app or phone.

You can set the service to send a text alert if the fund balance is getting low or just set the account to auto-reload to automatically replenish your account.

If you are receiving unwanted calls from an inmate, you must contact Securus Customer Service directly to block the calls.

The guide below provides step-by-step instructions to set up and fund a Securus Debit or AdvanceConnect account, making it easy for family and friends to stay connected with their loved ones.

All electronic messages, photos, VideoGrams, and related content sent to an incarcerated individual are subject to monitoring and review by the Department. Any friend, family member, or other sender who transmits content that is inappropriate, disruptive, or in violation of Department policy including, but not limited to, nudity, sexually explicit material, obscene gestures, threatening or disruptive images, coded messages, or any content that compromises the safety, security, or orderly operation of the facility may have their messaging privileges restricted, suspended, or permanently revoked.

The Department reserves the right to take such action at its sole discretion and without prior notice. By using the eMessaging system, all senders acknowledge and agree to comply with these requirements. The Department assumes no liability for any restrictions imposed as a result of policy violations.

Securus - Friends and Family - Enroll in Securus Online

Frequently Asked Questions: eMessaging Archives - Securus Help Center

With Securus eMessaging® you can:

• Send and receive messages
• Attach up to 5 photos
• Share up to 5 eCards
• Send just a photo with our Snap n’ Send® (App only)
• Send a 30 second VideoGram that you record now or have saved (App only)

With eMessaging they can:

• Send and receive messages
• Reply to your message if you attach a return stamp
• Receive transferred stamps you share at no cost to them
• Purchase their own stamps from their Securus Debit account (where available)
• Attach an eCard

How it works:

• You must have a Securus Online account and login to use eMessaging.
• Messages are sent and received from your eMessaging inbox from this website or on the Securus mobile app.
• eMessages are paid for by purchasing a book of stamps. Stamp pricing varies by facility. Once you select your incarcerated individual the stamp price will be shown.
• Find your incarcerated individual, purchase a book of stamps and start writing your message.
• You must add a contact and send them a message first before they can message you.

All messages and photos are subject to review by the facility. If a message, photo or VideoGram is rejected, or the incarcerated individual reply is rejected, you will receive a reject message in your inbox with the reason for the rejection. Stamps are not refunded if messages or attachments are rejected.