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          credit and collections, internal compliance, p-card, lien, collections, foreclosure, collection letter, bankruptcy, payoff letter Miami-Dade County Credit and Collections Division government-legislation all-residents make-payment Our primary job responsibility includes extensive telephone collections to recover delinquent debts on behalf of Miami-Dade County. <p>Credit and Collections assists in the recovery of delinquent debts on behalf of various Miami-Dade County departments, Jackson Memorial Hospital and Miami-Dade Sheriff's Office.</p> <p>Our professional account representatives are available to assist you:</p> <ul> <li><strong>Phone:</strong> 786-469-5200</li> <li><strong>Hours: </strong>Monday - Friday, 8 a.m. to 5 p.m., (excluding holidays)</li> </ul> <h3><strong>Additional Services:</strong></h3> noFee /resources/images/services/credit-and-collection.jpg Credit and Collection Services
          Custom Payment Options <p><strong>1. Pay Online<br /></strong></p> <ul> <li>Make secure payments <a href="https://w85exp.miamidade.gov/CreditCollWeb/LoginF.do" target="_blank" rel="noopener">online</a><strong>.</strong></li> </ul> <p><strong>2. Pay by Phone<br /></strong></p> <ul> <li><strong>Call: </strong>786-469-5200</li> <li><strong>Hours: </strong>Monday to Friday, 8 a.m. to 5 p.m.</li> <li><strong>Acceptable methods:</strong> Debit or credit cards</li> </ul> <p><strong>3. Pay by Mail</strong></p> <ul> <li><strong>Acceptable forms:</strong> Cashier's check, money orders or check (no cash)</li> <li><strong>Make payable to</strong>: Credit and Collections</li> </ul> <p><strong>Mail to:</strong></p> <p>ICD - Credit and Collections<br />Stephen P. Clark Center <br />111 NW 1st Street, 26th Floor <br />Miami, FL 33128</p> <p><strong>4. Pay in Person</strong></p> <ul> <li><strong>Location:</strong> Stephen P. Clark Government Center, 26th Floor</li> <li><strong>Hours:</strong> Monday to Friday, 8 a.m. to 5 p.m.<br /><strong>Accepted methods:</strong> Cash, cashier's check, money orders, checks and debit cards. (Visa, MasterCard, American Express and Discover).</li> </ul>
          Custom Payoff Letter Requests for Liened Code Enforcement Violations <p>To request a payoff letter:</p> <p><strong>Processing time:</strong> Seven business days from receipt</p> <p><strong>Requirements:</strong></p> <ul> <li>Download and complete the <a href="https://www.miamidade.gov/resources/pdf/internal-compliance/payoff-letter-request-instructions.pdf" target="_blank" rel="noopener">Payoff Request Instruction Sheet</a></li> <li>$75 research fee per folio/property address (non-refundable)&nbsp;</li> <li>Your name and company name (if applicable)</li> <li>Contact information (phone number and email address)</li> <li>Exact property address matching the folio number as listed on the <a href="https://www.miamidade.gov/propertysearch/#/" target="_blank" rel="noopener">Property Appraiser's website</a></li> <li>Mail completed application(s) and all the information above to our office</li> </ul> <p><em>Note 1: Multiple folios/property addresses require separate requests and fees</em>.</p> <p><em>Note 2: <strong>Compliance is required before liens may be satisfied and recorded in public records.</strong></em></p> <p>&nbsp;</p> <p>&nbsp;</p>
          Custom Special Release of Lien <p>This application is used to remove a lien from one or more properties owned by the same person or entity, provided the property being released is free of violations.</p> <ul> <li><strong>Application:</strong> <a href="https://www.miamidade.gov/resources/pdf/internal-compliance/special-release-of-lien-app.pdf" target="_blank" rel="noopener">Special Release of Lien Application</a></li> </ul>
          Custom Condo/HOA Partial Payoff Application for Partial Release of Lien <ul> <li>For condominium units or townhouses where a lien placed on the Homeowners' Association (HOA) affects individual units: <ul> <li><span style="text-decoration: underline;"><strong>Option 1:</strong></span> If you know the specific liens and do not require research, provide all recorded lien documents and ownership percentage details. The application fee is $75 per lien or recorded document, capped at $500. NOVs and Board Orders included with the initial request.</li> <li><span style="text-decoration: underline;"><strong>Option 2:</strong></span> If you would like Credit and Collections to research the liens, the fee is $500 minimum for two folios ($250 per folio), with an additional $250 per extra folio. An additional $75 fee per lien applies, capped at $500.<br /><br /></li> </ul> </li> <li><strong>Application:</strong> <a href="https://www.miamidade.gov/resources/pdf/internal-compliance/partial-satisfaction-and-release-of-lien-application.pdf" target="_blank" rel="noopener">Partial Satisfaction and Release of Lien Application</a></li> </ul>
          Custom Foreclosure Release <p>Applicants may request a Foreclosure Release (also called a Special Limited Release) to formally document that a previously recorded lien no longer applies to their property following foreclosure. This release clarifies that the lien is extinguished only as it relates to the property, not the underlying debt or responsible party. The lien may still appear on the Clerk of Court&rsquo;s website.</p> <p>Credit &amp; Collections prepares and e-records the release for a processing fee.</p> <p>To apply for a foreclosure release:</p> <ul> <li><strong>Application: </strong><a href="https://www.miamidade.gov/resources/pdf/internal-compliance/application-for-special-limited-release-foreclosed.pdf" target="_blank" rel="noopener">Foreclosure Release Application</a>&nbsp;</li> </ul>
          Custom Collection Letter for Deceased Family Member <p>If you've received a collection letter for a deceased family member:</p> <p><strong>Submit:</strong></p> <ul> <li>Death certificate</li> <li>Your contact information</li> <li>Copy of the collection letter</li> </ul> <p><strong>Send via:</strong></p> <ul> <li><strong>Fax:</strong> 305-329-1535</li> <li><strong>Email:</strong>&nbsp;<a href="mailto:[email protected]">[email protected]</a></li> <li><strong>Mail</strong><strong>:</strong> <ul> <li>ICD - Credit and Collections<br />Stephen P. Clark Center<br />111 NW 1st Street, 26th Floor<br />Miami, FL 33128</li> </ul> </li> </ul>
          Custom Bankruptcy Cases <p dir="ltr" align="left">If you received a collection letter about a debt included in <strong>Chapters 7, 11 or 13</strong> <strong>bankruptcy</strong>, you may submit documentation to update our records.</p> <p><strong>Please include the following:</strong></p> <ul> <li>Bankruptcy filing notice and meeting of creditors</li> <li>Schedules D, E and F listing secured, priority and unsecured creditors</li> <li>Discharge of debtor (if applicable)</li> <li>Trustee paymenty history (for Chapters 11 or 13)</li> <li>Copy of the collection letter you received</li> </ul> <p><strong>Send your documents via:</strong></p> <ul> <li><strong>Fax:</strong> 305-329-1535</li> <li><strong>Email:</strong> <a href="mailto:[email protected]">[email protected]</a></li> <li><strong>Mail:<br /></strong>ICD - Credit and Collections<br />Stephen P. Clark Center<br />111 NW 1st Street, 26th Floor<br />Miami, FL 33128</li> </ul>
          online-servicehttps://w85exp.miamidade.gov/CreditCollWeb/LoginF.do true Credit and Collections 786-469-5200 Fax 305-329-1535 TTY 711 [email protected] [email protected]
          true Stephen P. Clark Center - 111 NW 1st Street [loc1454454181420459] : Miami ^ 33128 26th Floor true Monday Tuesday Wednesday Thursday Friday Walk-in hours are 8 a.m. to 5 p.m. Stephen P. Clark Center 111 NW 1st Street Miami FL 33128 government-building true stephen-p-clark-center FL true Monday Tuesday Wednesday Thursday Friday Excluding county observed holidays. loc1454454181420459 Payoff Request Application https://www.miamidade.gov/resources/pdf/internal-compliance/payoff-letter-request-instructions.pdf Application for Special Release of Lien https://www.miamidade.gov/resources/pdf/internal-compliance/special-release-of-lien-app.pdf Condo/HOA Partial Payoff Application for Partial Release of Lien https://www.miamidade.gov/resources/pdf/internal-compliance/partial-satisfaction-and-release-of-lien-application.pdf Foreclosure Release Application (revised 04/17/2026) https://www.miamidade.gov/resources/pdf/internal-compliance/application-for-special-limited-release-foreclosed.pdf Read a list of County observed holidays https://www.miamidade.gov/global/humanresources/holidays.page loc1454454181420459 ser1733851045140844 local county miami-dade department department Internal ComplianceICD /global/publicrecords/search.page Miami-Dade County Internal Compliance Department Director Ofelia Tamayo Ofelia Tamayo /global/government/biographies/internal-compliance.page Overtown Transit Village North - 701 NW 1st Court [loc1462483157330387] : Miami ^ 33136 loc1462483157330387 8th Floor 786-469-5900 305-329-1535 [email protected] https://www.miamidade.gov/global/internalcompliance/home.page <p>People with disabilities need a mechanism by which they can request accessible communications or other types of accommodations as well as materials in alternate format in advance of a public meeting or event. In order to provide this mechanism, all notices of public meetings and events shall contain the following statement:</p> <p>To request materials in accessible format, sign language interpreters, or any accommodation to participate in any County-sponsored program or meeting, contact Michielan Gayle five days in advance. TTY users may also call 711 (Florida Relay Service.)</p> <p><a href="mailto:[email protected]">[email protected]</a>&nbsp;<br />786-469-5958</p> internal-compliance org1727810272657563 loc1462483157330387 Overtown Transit Village North 701 NW 1st Court 8th Floor Miami 33136 786-469-5900 305-329-1535 [email protected] https://www.miamidade.gov/global/internalcompliance/home.page

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