Credit and Collection Services

Pay Online

Make secure payments online.

Pay by Phone

Call: 786-469-5200
Hours: Monday to Friday, from 8 a.m. to 7 p.m., excluding holidays.
Accepted methods: Debit or credit cards.

Pay by Mail

Acceptable forms: Cashier's check, money order or check. No cash.
Make payable to: Credit and Collections

Send your payment to:

ICD - Credit and Collections
Stephen P. Clark Center
111 NW 1st Street, 26th Floor
Miami, FL 33128

Pay in Person

Stephen P. Clark Government Center
111 NW 1st St., 26th Floor
Miami, FL 33128

Acceptable forms: Cash, cashier's check, money order, checks and debit cards. (Visa, MasterCard, American Express and Discover).

To request a payoff letter:

Processing time: Seven business days from receipt

Requirements:

• Download and complete the Payoff Request Instruction Sheet
• $75 payoff research fee per folio/property address. (non-refundable) 
• Your name and company name (if applicable)
• Contact information (phone number and email address)
• Exact property address matching the folio number as listed on the Property Appraiser's website
• Mail completed application(s) and all the information to the address listed above

Note: Multiple folios/property addresses require separate requests and fees.

This application is used to remove a lien from one or more properties owned by the same person or entity, provided the property being released is free of violations.

• Special Release of Lien Application

• For condominium units or townhouses where a lien placed on the Homeowners' Association (HOA) affects individual units:
  • Option 1: If you know the specific liens and do not require research, provide all recorded lien documents and ownership percentage details. The application fee is $75 per lien or recorded document, capped at $500. NOVs and Board Orders included with the initial request.
  • Option 2: If you would like Credit and Collection to research the liens, the fee is $500 minimum for two folios ($250 per folio), with an additional $250 per extra folio. An additional $75 fee per lien applies, capped at $500.
    
    
• Application: Partial Satisfaction and Release of Lien Application

Applicants may request a Foreclosure Release (also called a Special Limited Release) to formally document that a previously recorded lien no longer applies to their property following foreclosure. This release clarifies that the lien is extinguished only as it relates to the property, not the underlying debt or responsible party. The lien may still appear on the Clerk of Court’s website.

Credit & Collection prepares and e-records the release for a processing fee.

To apply for a foreclosure release:

• Application: Foreclosure Release Application 

If you've received a collection letter for a deceased family member:

Submit:

• Death certificate
• Your contact information
• Copy of the collection letter

Send your documents via:

• Fax: 305-329-1535
• Email: [email protected]
• Mail:
  • ICD - Credit and Collections
    Stephen P. Clark Center
    111 NW 1st Street, 26th Floor
    Miami, FL 33128

If you received a collection letter about a debt included in Capter 7, 11 or 13 bankruptcy, you may submit documentation to update our records.

Please include the following:

• Bankruptcy filing notice and meeting of creditors
• Schedules D, E and F listing secured, priority and unsecured creditors
• Discharge of debtor (if applicable)
• Trustee paymenty history (for Chapter 11 or 13)
• Copy of the collection letter you received

Send your documents via:

• Fax: 305-329-1535
• Email: [email protected]
• Mail:
  • ICD - Credit and Collections
    Stephen P. Clark Center
    111 NW 1st Street, 26th Floor
    Miami, FL 33128