Ana Chammas - Director of Innovation

With an eye for innovation, strategic vision and multidisciplinary experience, Ana has helped advance digital strategy and IT transformation that enable the customer experience in Miami-Dade. By fusing principles of infrastructure and digital strategy, she has the vision for what a future ready government needs for successful transformation and change. With over 20 years in the field, Ana bridges gaps between creative and development teams, business users, and executives to provide effective, customer-centric solutions. 

Her experience includes directing the functions and programs related to the County's application and information channels (miamidade.gov, 311 Answer Center, and Miami-Dade Television) as well as creative and digital strategy for customers. Ana has cultivated long-standing relationships with public and private partners to enhance the customer experience tackling a municipal-wide open data platform, building a cross-municipal strategic alliance as well as the evolution of the County's digital presence. Most recently, Ana is working within Miami-Dade’s IT Organization to socialize agility as a change agent for transforming government IT that includes developing the countywide Smart IT Strategy aligning to community priorities to ensure regional digital equity. 
  
As the Innovation Director in the County, Ana is working to create intersections across verticals in the industry partnering with academic institutions to build the foundational learning and experiential opportunities to expand our local talent pipelines. In the GovTech program within the Office of the CIO closely aligned to County leadership, she is focused on scaling business solutions and innovation, driving Smart City tech, and disruption of status quo in government. 

As a founding member of the Vizcaya Advisory Committee, Ana has worked with the museum’s IT team to establish its independent systems, network and security to tackle its digital footprint. This includes resilience and preservation projects using new media and tech like AR, VR and 3D exhibit experiences. Ana is also a long-standing member of the FIU Kopenhaver Center Leadership Council in CARTA’s Innovation Labs + Incubators. In this role, she has contributed valuable input in modernizing student curriculum and directly mentoring graduate students fighting to find a place in the Digital and Communications space in the private sector. In addition, as a Government Community of Interest leader, she is initiating global dialogue and crafting content as a Technology contributor in the BRMBOK for the BRM Institute. 

Ana is passionate about community engagement and philanthropic causes providing outreach support for Pediatric and Breast Cancer, Habitat for Humanity, Alzheimer’s and expanding government reach in the Miami Tech movement with opportunities such as eMerge Americas, Miami Tech Month and local hack events. It is with bold tenacity and a passion for making community impact that she leaves an imprint as she moves full speed ahead as a driver in the digital revolution and renaissance that we are experiencing today.
Headshot of Ana Chammas