Become a CITT Ambassador
Help the Citizens' Independent Transportation Trust (CITT) improve transit services in our community
Additionally, they receive rewards for sharing CITT messaging on their social media platforms. Volunteers also participate in CITT customer focus groups to help the CITT, the Department of Transportation & Public Works (DTPW), and municipalities learn how well a service is performing, provide feedback on new services, and more.
If you're interested in helping to make a difference in Miami-Dade County transit services and receiving rewards, then apply today. The CITT will contact you with more details about the status of your application once it has been reviewed.
To request materials in accessible format, sign language interpreters, CART services and/or any accommodation to participate in any County-sponsored program or meeting, please contact Nya Lake at 305-375-1326 or [email protected] five days in advance to initiate your request. TTY users may also call 711 (Florida Relay Service.)
CITT Customer Advocate Program Coordinator
Transportation TrustJavier A. Betancourt, AICP
Stephen P. Clark Center
111 NW 1st Street,
Miami, FL 33128
305-375-1357 | [email protected]