Community Services

Miami-Dade County is one of our nation’s fastest-growing communities and among the world’s most popular destinations. Our County thrives on its diverse people, businesses, and experiences — making our community the world’s most prevalent place to live, work, play, and visit.

Our County’s 28 departments are committed to serving residents, visitors, and businesses through its comprehensive and efficient governance, making it an essential pillar of support for our vibrant and thriving community. It offers essential services such as public safety, transportation, public works, parks and recreation, environmental protection, and health and human services.

We Want to Hear from You

Reach out to us with any questions, feedback, or concerns you may have. We are here to listen, assist, and collaborate with you to make Miami-Dade County a better place for all.
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Mission of Constituent Services

Our mission is to facilitate effective communication, address community concerns, and provide timely assistance to the residents of Miami-Dade County. We promote transparency, accessibility, and responsiveness to enhance the well-being and satisfaction of the community we serve.

Services We Offer

  • Inform and assist our community with government programs and services available to citizens, visitors, and businesses.
  • Help citizens navigate government and connect them with the proper departments or agencies to address their needs.
  • Provide information on public transportation options, including schedules, routes, and fare information.
  • Guide with utilities-related inquiries, such as water, electricity, and waste management.
  • Supply guidance and resources for individuals seeking educational opportunities, including information on schools, scholarships, and adult education programs.
  • Provide information on recreational activities, parks, and cultural events in Miami-Dade County.
  • Assist with requests for public records, provide information on government transparency and accountability.
  • Offer language interpretation services for individuals with limited English proficiency.

Sign Up to Stay Connected

Stay connected to learn about the many ways we are building a stronger, more equitable, and more prosperous Miami-Dade.

Contact Us

311 Help Center

Public Housing & Community Development

Office of Housing Advocacy

Homeless Trust

Community Action & Human Services

Solid Waste Management

Water & Sewer

Transportation & Public Works

Department Directory

Contact the Mayor