No Wrong Door
New Ways to Deliver
- Utilize technology to support a coordinated service delivery model through a centralized technological platform.
- Adopt a comprehensive case management and referral system to optimize access to services.
- Enhance Human Resources opportunities to increase employee knowledge of department and county’s mission and core services through training.
- Implement on-going communication and multidisciplinary staffing among Department staff serving the client population to address gaps in the system.
Defined Accountability Measures
- Assess service delivery through surveys with internal and external customers that encourage opportunities for constant system improvement.
Office of the MayorDaniella Levine Cava
Stephen P. Clark Center
111 NW 1st Street,
Miami, FL 33128
305-375-5071 | [email protected]