General Government

Communications, Information and Technology Department

  • 311 Contact Center/Service Center Provide centralized access to government information and in-person services to the community
  • Digital Communications Manages content for miamidade.gov, 311 Contact Center, departmental and external partner websites and other digital communication channels
  • Develops and implements data security policies, manages enterprise security risk and manages the County’s data security infrastructure, remote access, directory services and mobile messaging.
  • Provides multi‐platform automated application systems for the support of public safety applications for all criminal justice departments, for administrative, legislative, parks, property appraiser, public housing, and community action needs.

Office of Management and Budget

Office of Management and Budget 
  • Establishes and carries out departmental policies and implements policies enacted by the Board of County Commissioners (BCC) and the Mayor. 
  • Administers and monitors community‐based organization (CBO) contracts and the Mom and Pop Small Business Grant Program.

People and Internal Operations Department

People and Internal Operations Department
  • Supports governmental operations by providing procurement services.
  • Performs minor repairs, renovations, and maintenance of county-operated facilities.
  • Ensure that employees are properly compensated based on the position/job they occupy. 
  • Conduct public outreach and training to residents, visitors, and businesses about federal, state, and local employment, housing, and public accommodation discrimination laws.