Multi-Channel Marketing

Communications and Customer Experience(CCED) serves as the County's central point of contact for marketing and advertising placement. It produces award-winning marketing and branding campaigns that communicate important information to our residents in creative ways.

We offer full-service creative design services and a wide variety of design solutions for all County departments. We work closely with departments to provide graphic and translation support to meet the needs of the departments. Departments may request branding and design services in developing collateral for all material that inform and educate county residents as well as special projects. The design team maintains a high standard of quality for collateral produced by the various County departments.

It is the policy of the Office of the Mayor that all design services for County departments be administered by Communications unless they are among those that exemption has been granted. This ensures that all branding and quality assurance is followed.

All multi-channel marketing campaigns are customized to meet the agencies business goals and may include the following:
  • Market Research
  • Campaign Management
  • Creative Branding and Design
  • Media Buying
  • Ad Placements
  • Analytics and Reporting
To initiate either a paid or unpaid campaign to promote an event, program, service or initiative, complete the project intake form.
Project Intake Form