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Home > Releases > Miami-Dade County Animal Services Issues a Consumer Alert Warning to Dog Owners of a Citation Collections Scam
Press Release
Media Contact
  • Gabriella Dominguez
  • [email protected]
  • 305-418-7194

Miami-Dade County Animal Services Issues a Consumer Alert Warning to Dog Owners of a Citation Collections Scam

Press Release department /global/animals/home.page 2024-11-08 2024-11-08T15:00:00.000Z 10 00 am Gabriella Dominguez [email protected] 305-418-7194 Miami-Dade County Animal Services Issues a Consumer Alert Warning to Dog Owners of a Citation Collections Scam The Miami-Dade County Animal Services Department (Animal Services), is issuing a consumer alert warning to dog owners about a citation collections scam, where scammers are calling individuals claiming to be Animal Services, regarding outstanding citations that must be paid immediately. <p>The Miami-Dade County Animal Services Department (Animal Services), is issuing a consumer alert warning to dog owners about a citation collections scam, where scammers are calling individuals claiming to be Animal Services, regarding outstanding citations that must be paid immediately. &nbsp;They advise consumers that payments may be made over the phone to convince them to provide their credit card information to pay nonexistent past due citations. &nbsp;These claims are a fraudulent attempt to collect your personal information and credit card details. The caller ID shows up as Animal Services calling from (305) 884-1101, however, these calls are NOT from Animal Services.</p> <p>Although Animal Services does issue civil citations to pet owners for failure to comply with County ordinances or laws; Animal Services DOES NOT make collection calls to individual debtors for citation payments nor does Animal Services accept payments over the phone. &nbsp;All credit card payments made to Animal Services must be made in person.&nbsp;</p> <p>Residents can search to confirm a citation online or by calling 786-469-2900. Residents with any additional questions or concerns about a citation notice can email [email protected]. If you have a citation that is in collections, you can search for and pay the citation online at Credit and Collection.&nbsp;</p> <p>For more information about paying pet citations, please visit MiamiDade.Gov/Animals Pet Citations. &nbsp;</p> <p><span style="text-decoration: underline;">About Miami-Dade County Animal Services</span><br />Every year Miami-Dade County Animal Services Department (Animal Services) provides care and refuge 15,000 lost, abandoned, injured, ill, or abused dogs and cats and affords vaccination and sterilization services to almost 20,000 free-roaming community cats. Every lost and abandoned dogs and cats. Every day, Animal Services staff works diligently to find life-long homes for these abandoned animals by facilitating onsite adoptions, hosting offsite adoptions at events and locations throughout the community, and working collaboratively with rescue organizations, volunteers, and adoption partners.</p> no 2024 00 a.m. 00 a.m. Animal Services 1 rel1731074182659473 Animal Services Pet Adoption and Protection Center 3599 NW 79 Avenue Doral 33122 Luis Salgado [email protected] 305-418-7162 local county miami-dade department department Animal ServicesASD Contact Us /global/animals/contact.page About Us /global/animals/about.page /global/publicrecords/search.page Miami-Dade County Animal Services Department Protecting the public's safety, saving animals and finding pets new, loving homes. <p>Our mission is to save the lives of abandoned animals in our care, protect animals from cruelty, reunite lost pets with their owners, protect people and pets in our community from health-related issues and ensure the public's safety.</p> <p>Our goals are accomplished through comprehensive adoptions, transfers, low-cost pet vaccination, dog licensing, increased sterilization for dogs and cats, commercial pet regulations, reuniting lost pets with their owners and trap, neuter, return programs for cats.</p> <p>Aside from our lifesaving mission, we also enforce <a href="https://library.municode.com/fl/miami_-_dade_county/codes/code_of_ordinances?nodeId=PTIIICOOR_CH5ANFO" target="_blank" rel="noopener">Chapter 5</a> of the Miami-Dade County Code and Florida Statute 828 (which deals primarily with animal cruelty issues).</p> <p>Our activities include licensing, enforcing rabies vaccination requirements, spay and neuter services, vaccination services for pets, protecting the public from stray and dangerous dogs, promoting animal adoption and public education, and investigating animal cruelty cases.</p> <p><strong>Lifesaving Mission</strong></p> <p>In 2015, Miami-Dade County Animal Services first achieved its lifesaving goal of saving greater than 90 percent of animals entering the shelter. This is a testament to the incredible hard work of the shelter team every day and the addition of new lifesaving programs to include partnerships with rescue organizations, improved pet welfare, foster programs, offsite adoption events, surrender prevention and more.</p> <p><strong>Animal Statistics</strong></p> <p>The Miami-Dade Animal Services Department encourages the public to view our annual animal statistics information, which shows shelter population based on the&nbsp;<a href="https://www.shelteranimalscount.org/" target="_blank" rel="noopener">Asilomar Accords</a> and other methods for calculating the number of animal lives that are saved.</p> <p>In August 2004, a group of animal welfare industry leaders from around the nation convened at Asilomar in Pacific Grove, California to build bridges across varying philosophies, develop relationships and establish goals focused on reducing the euthanasia of healthy and treatable companion animals in the United States. The Asilomar Accords established record-keeping and reporting standards for data associated with shelter animals. To help increase life-saving opportunities, Miami-Dade Animal Services has created a variety of&nbsp;new programs aimed at achieving the highest save rates in the history of the department.</p> <ul> <li><a href="http://miamidade.gov/animals/library/2024-assilomar-save-rate.pdf" target="_blank" rel="noopener">2024 Shelter Stats</a></li> <li><a href="https://www.miamidade.gov/animals/library/2023-assilomar-save-rate.pdf" target="_blank" rel="noopener">2023 Shelter Stats</a></li> <li><a href="https://www.miamidade.gov/animals/library/2022-assilomar-save-rate.pdf" target="_blank" rel="noopener">2022 Shelter Stats</a></li> <li><a href="https://www.miamidade.gov/animals/library/2021-assilomar-save-rate.pdf" target="_blank" rel="noopener">2021 Shelter Stats</a></li> <li><a href="https://www.miamidade.gov/animals/library/2020-assilomar-save-rate.pdf" target="_blank" rel="noopener">2020 Shelter Stats</a></li> <li><a href="https://www.miamidade.gov/animals/library/2019-assilomar-save-rate.pdf" target="_blank" rel="noopener">2019 Shelter Stats</a></li> <li><a href="https://www.miamidade.gov/animals/library/2018-assilomar-save-rate.pdf" target="_blank" rel="noopener">2018 Shelter Stats</a></li> <li><a href="https://www.miamidade.gov/animals/library/2017-assilomar-save-rate.pdf" target="_blank" rel="noopener">2017 Shelter Stats</a></li> <li><a href="https://www.miamidade.gov/animals/library/2016-assilomar-save-rate.pdf" target="_blank" rel="noopener">2016 Shelter Stats</a></li> <li><a href="https://www.miamidade.gov/animals/library/2015-assilomar-save-rate.pdf" target="_blank" rel="noopener">2015 Shelter Stats</a></li> </ul> /resources/images/banners/animal-services.jpg Director Annette Jose Annette Jose /global/government/biographies/animals.page Pet Adoption and Protection Center - 3599 NW 79 Avenue [loc146470117318693] : Doral ^ 33122 loc146470117318693 311 /global/animals/home.page facebook twitter instagram <a class="twitter-timeline" href="https://twitter.com/PetsToLove" data-widget-id="730459858286350336" data-chrome="noheader noborders">Tweets by @PetsToLove</a> <script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+"://platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs");</script> <p>To request materials in an accessible format, or if you require special accomodations, please contact our ADA Coordinator:</p> Luis Salgado [email protected] 305-418-7162 animal-services org1450714342984597 loc146470117318693 Pet Adoption and Protection Center 3599 NW 79 Avenue Doral 33122 311 /global/animals/home.page facebook,twitter,instagram https://www.facebook.com/AdoptMiamiPets,https://twitter.com/AdoptMiamiPets,https://www.instagram.com/adoptmiamipets/
MIAMI-DADE ( November 08, 2024 )–

The Miami-Dade County Animal Services Department (Animal Services), is issuing a consumer alert warning to dog owners about a citation collections scam, where scammers are calling individuals claiming to be Animal Services, regarding outstanding citations that must be paid immediately.  They advise consumers that payments may be made over the phone to convince them to provide their credit card information to pay nonexistent past due citations.  These claims are a fraudulent attempt to collect your personal information and credit card details. The caller ID shows up as Animal Services calling from (305) 884-1101, however, these calls are NOT from Animal Services.

Although Animal Services does issue civil citations to pet owners for failure to comply with County ordinances or laws; Animal Services DOES NOT make collection calls to individual debtors for citation payments nor does Animal Services accept payments over the phone.  All credit card payments made to Animal Services must be made in person. 

Residents can search to confirm a citation online or by calling 786-469-2900. Residents with any additional questions or concerns about a citation notice can email [email protected]. If you have a citation that is in collections, you can search for and pay the citation online at Credit and Collection. 

For more information about paying pet citations, please visit MiamiDade.Gov/Animals Pet Citations.  

About Miami-Dade County Animal Services
Every year Miami-Dade County Animal Services Department (Animal Services) provides care and refuge 15,000 lost, abandoned, injured, ill, or abused dogs and cats and affords vaccination and sterilization services to almost 20,000 free-roaming community cats. Every lost and abandoned dogs and cats. Every day, Animal Services staff works diligently to find life-long homes for these abandoned animals by facilitating onsite adoptions, hosting offsite adoptions at events and locations throughout the community, and working collaboratively with rescue organizations, volunteers, and adoption partners.

# # #

To request materials in accessible format, sign language interpreters, and/or any accommodation to participate in any County-sponsored program or meeting, please contact the ADA Coordinator, five days in advance to initiate your request. TTY users may also call 711 (Florida Relay Service).

Annette Jose, Animal Services

Pet Adoption and Protection Center
3599 NW 79 Avenue, Doral, FL 33122

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