Credit and Collection

Credit and Collection understands the importance of communicating with our customers in the early delinquency stage.

Our primary job responsibility includes extensive telephone collections to recover delinquent debts on behalf of Miami-Dade County. We understand that most people want to do the right thing and pay their debts on time. Our job is to facilitate the process of collections for your benefit. To achieve this, we have a staff of professional and courteous account representatives waiting to serve you Monday to Friday, from 8 a.m. to 7 p.m., excluding holidays, at 786-469-5200.

The Credit and Collection Section makes phone calls and collects delinquent debts on behalf of these Miami-Dade County departments:

  • Animal Services
  • Aviation
  • Corrections and Rehabilitation
  • Department of Environmental Resource Management
  • Fire Rescue
  • Human Resources
  • Internal Services
  • Jackson Memorial Hospital
  • Miami-Dade Transit
  • Parks and Recreation
  • Police
  • Public Housing and Community Development
  • Regulatory and Economic Resources
  • Seaport
  • Solid Waste Management
  • Transportation and Public Works
  • Water and Sewer

Related Documents

ADA Disclaimer

People with disabilities need a mechanism by which they can request accessible communications or other types of accommodations as well as materials in alternate format in advance of a public meeting or event. In order to provide this mechanism, all notices of public meetings and events shall contain the following statement:

To request materials in accessible format, sign language interpreters, or any accommodation to participate in any County-sponsored program or meeting, contact Lazavia Baker five days in advance. TTY users may also call 711 (Florida Relay Service.)

Online Options

Phone Number(s)

Email / Mail

Locations and Hours


Barbara Gomez, Director

Stephen P. Clark Center
111 NW 1st Street,
25th Floor
Miami, FL 33128

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