Communications
The 311 Service Center located at the North Dade Justice Center is temporarily closed. The 311 Service Centers located at the Herbert S. Saffir Permitting and Inspection Center and South Dade Government Center remain open. You may also report service concerns online or through the 311 App available in the App Store and Android.
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About Us
The Communications, Information and Technology Department (CITD) delivers integrated communications, digital services, and enterprise solutions to help Miami-Dade County departments engage the public, modernize operations, and improve service delivery.
The Communications, Information and Technology Department supports County departments, partner agencies, and the public through secure, reliable, and innovative solutions. The department leads Miami-Dade’s public-facing digital services and information platforms by managing strategic communications, branding, customer experience, and multimedia content to ensure clear, accessible, and consistent messaging across all customer touchpoints.